Manager RFP Programs (m/f/d)

Design Hotels; Berlin; Hybrid; EUR 70,000 - 95,000; Full time

Benefits offered by this job

Hybrid mobile working options

International team environment

Employee discounts at partner hotels

Career development opportunities

HQ in Berlin with global exposure

Job summary

Design Hotels leads the global Corporate RFP activities from its Berlin HQ, guiding the RFP Team to meet set goals and revenue targets. The role involves coordinating across corporate accounts, hotels, and BI teams to optimize RFP processes and tool usage within Cvent Transient and related platforms.

The ideal candidate excels in cross-functional collaboration, English communication, and data-driven decision making, delivering insights and improvements to drive revenue growth across member

Qualifications

• Experience leading global RFP processes and teams.
• Strong coordination between corporate accounts, sales and BI teams.
• Fluent written and spoken English with clear communication.
• Detail-oriented with ability to manage multiple deadlines.

Responsibilities

• Independently manage the global Corporate RFP process and workflow.
• Coordinate and supervise the RFP team and interns.
• Set up programs in Cvent Transient, including Design Hotels programs.
• Routinely perform QA of staff regarding RFP tools.
• Establish and maintain relationships with Cvent and global staff.

Skills

English communication

Analytical skills

Time management

Cross-functional collaboration

Attention to detail

MS Office / Excel

Tools

MS Office - Excel

Job description

We are looking for a motivated team member to lead the RFP Team towards the set goals and revenue targets and contribute to the overall strategic company goals.

Tasks & Responsibilities

• Independently manage, coordinate and supervise the global Corporate RFP process & workflow
• Add corporate RFP offers in Cvent Transient
• Support the member hotels in problem-solving between corporate accounts and Cvent Transient
• Set-up programs in Cvent Transient, including Design Hotels programs
• Routinely perform quality assurance of staff regarding RFP tools
• Hold and manage the relationship with Cvent
• Establish and maintain strong relationship with Design Hotels' global staff, offices, and affiliates
• Position member hotels within the different corporate programs
• Coordinate the sales team in controlling and reviewing the corporate production reports to identify potential of revenue increase, weakness and changes
• Support and work together with the global sales team on key and target account management within Cvent and throughout internal Business Travel calls
• Work together with the team & global sales team on Key Account Allocation and RFP goals
• Work in data projects with the BI Team to ensure correct data reporting
• Work closely with the Design Hotels Distribution Team to ensure correct rate loading
• Optimize, develop and manage Salesforce, aligning the platform with the needs of the RFP, Travel Trade Marketing, Reservations and Global Sales team
• Support the launch of new member hotels
• Deliver year-end RFP analysis to support hotels & Global Sales team
• Support with delivery of Membership Services
• Supervise and train the RFP Programs Coordinator / Jr. Manager, and interns

EXPERIENCE & MINDSET

• Team player with excellent written and verbal English communication skills
• Strong analytical and administrative skills
• High attention to detail
• Ability to work cross-functionally with sales, distribution and hotel teams
• Proven track record of managing multiple deadlines simultaneously
• Process-driven mindset with the ability to streamline workflows
• Excellent time management and prioritization skills
• Experience supervising and developing junior team members is a plus
• Proficiency in MS Office (especially Excel)

PERKS & BENEFITS

• A great experience in the niche market of luxury boutique hotels
• Hybrid mobile working options
• Working in a motivated and international team from over 39 countries at the global Headquarters of Design Hotels located in the creative Media Spree area in Berlin
• Great benefits at member hotels and brand partners from employee discounts to special offers, including Marriott Explore rates
• Career development opportunities in an international company

Design Hotels GmbH (www.designhotels.com) is a full-service hospitality consultancy, offering customized services to its member hotels. Under the brand Design Hotels the company represents and markets a curated selection of currently more than 300 luxury hotels in over 60 countries. These member hotels are independently owned but united by a commitment to individuality, progressive design, and cultural authenticity. Design Hotels embodies the most advanced ideas in the hospitality industry and offers discerning travelers new opportunities and inspiration for both a more conscious travel and lifestyle.

The company has its headquarters in Berlin and branches in Los Angeles, New York, London and Singapore. Since March 2021, Design Hotels GmbH is part of the Marriott International portfolio.

Design Hotels is an equal opportunity employer, we celebrate diversity and practice inclusivity. Hiring decisions are based on merit, qualifications, and our business needs only.