Coordinator RFP Programs (m/f/d)

Design Hotels AG; Berlin; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid work options

Global HQ Berlin

Employee discounts at member hotels

Career development opportunities

Job summary

Design Hotels AG in Berlin seeks a Coordinator RFP Programs to support the execution and optimization of the global RFP process. You will coordinate workflows, manage key systems, and act as a central point of contact for member hotels throughout the RFP cycle.

Work closely with the Manager RFP Programs and Distribution Team to ensure proper rate loading and data integrity while preparing production figures and presentations for RFP, Sales, and Travel Trade Marketing.

Qualifications

• Hospitality background is essential.
• Strong written and verbal English communication skills.
• Ability to manage multiple workstreams with attention to detail.

Responsibilities

• Coordinate the global RFP cycle with the Manager RFP Programs.
• Add and manage RFP offers in platforms supporting the cycle; ensure data accuracy.
• Prepare presentations for RFP, Sales, and Travel Trade Marketing and gather market insights.

Skills

RFP coordination

Project coordination

Excel

English fluency

Hospitality background

Tools

Tableau

Job description

As Coordinator RFP Programs, you will support the execution and optimization of the global RFP process while driving the RFP process towards set goals and revenue targets. Working closely with the Manager RFP Programs, you will coordinate workflows, manage key systems, and act as a central point of contact for member hotels throughout the RFP cycle.

TASKS & RESPONSIBILITIES

• Together with Manager RFP Programs, coordinate the global RFP cycle and workflow
• Support with various RFP tasks in the preparation of the new RFP corporate & consortia season
• Add corporate, consortia, and other RFP offers in Cvent Transient, control the process, and manage data in Cvent Transient and other RFP-relevant platforms
• Support member hotels with problem-solving between corporate accounts and Cvent Transient
• Build relationships with member hotels and serve as the main point of contact for hotels in the RFP management
• Coordinate Cvent optimizations and fix system issues together with Cvent’s support team / main contact
• Support Manager RFP Programs with positioning member hotels within the different corporate programs
• Work closely with the Design Hotels Distribution Team to ensure correct rate loading
• Manage the ticketing system together with Manager RFP Programs
• Organize, lead and take minutes in the Business Travel Call
• Prepare production figures and gather data from various sources, incl. Tableau
• Prepare presentations for RFP, Sales and Travel Trade Marketing
• Assist in gathering and organizing market research data to identify industry trends, competitive insights, and opportunities for growth within the travel trade segment
• Support Manager RFP Programs with Salesforce
• Control the implementation process of the new member hotels
• Support year-end RFP analysis, support the delivery of Membership Services, and contribute to cross-departmental projects and synergies

EXPERIENCE & MINDSET

• Hospitality background is essential, sales experience would be a bonus
• Team player with excellent written and verbal English communication skills
• Strong project coordination, planning and organizational skills, with the ability to manage multiple workstreams and competing deadlines
• Strong analytical and administrative skills with excellent attention to detail and data accuracy
• Proactive, solution-oriented self-starter who takes initiative and identifies practical solutions
• Excellent time management and prioritization skills in a fast-paced environment
• Entrepreneurial spirit and a self-starter; able to work both independently and in a team
• Demonstrates reliability and builds effective relationships with internal teams, member hotels, and external partners
• Proficiency in MS office (particularly Excel) and experience working with Keynote beneficial

PERKS & BENEFITS

• An exciting and great experience in the niche market of luxury boutique hotels
• Hybrid mobile working options
• Working in a motivated and international team from over 39 countries at the global Headquarters of Design Hotels located in the creative Media Spree area in Berlin
• Great benefits at member hotels and brand partners from employee discounts to special offers, including Marriott Explore rates
• Career development opportunities in an international company

Design Hotels is an equal opportunity employer, we celebrate diversity and practice inclusivity. Hiring decisions are based on merit, qualifications, and our business needs only.