Global Account Manager (m/w/d)

Rhenus Lub; Mönchengladbach; Híbrido; EUR 90.000 - 130.000; Jornada completa

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Descripción de la vacante

Rhenus Lub seeks a Global Account Manager (m/f/d) to develop and manage international key accounts, strengthen customer loyalty, and identify new market potential. You will lead strategic sales initiatives, collaborate with international sales units, product management, and R&D, while ensuring compliance and professional contract handling.

The role involves regular business trips, a high degree of collaboration across units, and driving sustainable growth in global accounts for the metalworking

Formación

• Degree in mechanical or industrial engineering or equivalent is required.
• Sales experience in distribution of complex technical products is advantageous.
• Knowledge of industrial lubricants or metalworking fluids is a plus.

Responsabilidades

• Strategic development and support of international key accounts.
• Lead and coordinate sales activities to achieve revenue targets.
• Strengthen customer loyalty through CRM-based relationship management.
• Collaborate across departments to optimize processes and reporting.

Conocimientos

International account management

Strategic sales

Leadership

CRM management

Negotiation

Educación

Degree in mechanical/industrial engineering

State-certified engineer (m/f/d) in mechanical engineering

Descripción del empleo

Do you want to actively build international customer relationships, combine technical solutions with a sales acumen, and together with our international sales units unlock new market potential? Then please join our team. Global Account Management in the area Sales Metalworking Industry Global and take responsibility for the development of our global and key accounts as:

GLOBAL ACCOUNT MANAGER (m/f/d)

The goal of the position is the strategic development and support of international key accounts, the sustainable strengthening of customer loyalty, and the discovery of new market and customer potential to achieve the agreed sales, volume, and revenue targets.

• Responsible management of the associated organizational unit (Global and Key Accounts), in compliance with the internal corporate guidelines, policies, and regulations. Rhenus Lub
• Identification, evaluation and systematic exploitation of market potential, as well as continuous monitoring and consideration of relevant market, customer and competitive trends
• Responsibility for achieving the Rhenus Lub Group’s revenue, volume, and profit targets through the management and coordination of sales activities, as well as the initiation and implementation of strategic sales and customer projects
• Continuous analysis and optimization of the sales processes with regard to efficiency, cost-effectiveness, quality, and customer orientation.
• Strengthening customer loyalty and sustainably improving customer satisfaction through demand-oriented customer relationship management and development
• Ensuring and monitoring compliance with internal, legal, and regulatory requirements within the scope of responsibility, as well as responsible participation in the legally sound drafting and review of customer and supplier contracts
• Leadership, motivation, and the further development of the assigned employees in accordance with the management principles of the Rhenus Lub. Coordination and decision‑making regarding individual personnel measures in collaboration with the supervisor
• Ensuring an efficient organization of construction and delivery processes within the responsibility area, including the necessary planning of personnel, leave, and representation
• Promote and continuously improve cross‑departmental collaboration with other organizational units by optimizing communication channels, interfaces, and processes
• Ensuring a requirement‑compliant reporting process in accordance with company standards, particularly regarding CRM management, forecasts, quarterly reports, and other relevant sales reports
• Ensuring and implementing the requirements of the Integrated Management System (IMS) as well as the relevant processes and standards within the scope of responsibility
• Definition, collection, analysis and control of relevant key performance indicators (KPIs), as well as the derivation and implementation of appropriate measures in the event of deviations
• Ensuring a requirement-based planning and forecasting process for the responsible area in close coordination with the organizational units involved in the planning process
• Conducting regular business trips both domestically and abroad

• They hold a degree in mechanical engineering, industrial engineering, or a comparable technical field.
• Alternatively, you have a qualification as a state‑certified engineer (m/f/d) in the field of mechanical engineering or a comparable technical education with relevant professional experience.
• Ideally, you already have sales experience in the distribution of complex technical products.
• Knowledge of industrial lubricants, particularly metalworking fluids, lubricating greases, or similar applications, is advantageous
• Experience from related fields of the metalworking industry is also welcome.

A responsible and diverse sales position with an international focus and a high degree of creative freedom. You work at the interface between customers, international and national sales units, product management, and research and development, thereby making an important contribution to the long‑term development of our global accounts. We provide you with a company car for your work, which you are of course welcome to use privately as well.