German & English Speaking Player Support Specialist – Sofia, Bulgaria

Savior Artigos Texteis Lda; Berlin; Vor Ort; EUR 16.000 - 19.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Welcome bonus

Relocation assistance

Paid training

Flexible shifts

Zusammenfassung

Savior Artigos Texteis Lda in Sofia is seeking a German- and English-speaking support agent to assist League of Legends and Valorant players by email. You will address inquiries, resolve account issues, and provide clear, empathetic guidance in both languages.

Join a high-energy team with a 24/7 rotating schedule, paid onboarding, and a potentially relocation-assisted pathway for candidates moving to Sofia.

Qualifikationen

• Fluency in German (C1/C2).
• Fluency in English (B2+).
• Strong written communication skills.

Aufgaben

• Resolve player inquiries, account issues, and gameplay questions via email.
• Provide clear, empathetic, and accurate solutions in German and English.
• Maintain high standards of player satisfaction for top-tier gaming titles.

Kenntnisse

German language (C1/C2)

English language (B2+)

Written communication

Jobbeschreibung

Level Up Your Career: Support League of Legends & Valorant Gamers in Sofia!

Are you a gaming enthusiast fluent in German and English? Turn your passion into a career! Join our high-energy team in Sofia supporting players of iconic titles like League of Legends and Valorant.

Why You'll Love This Role:

• Competitive Salary: €1,585 Gross/month
• Welcome Bonus: €1,500 cash welcome bonus!
• Relocation Package: Full assistance if you're moving to Sofia
• No Phone Calls: 100% Email-only player support
• Paid Training: 5-week comprehensive onboarding provided
• Flexible Shifts: 24/7 rotating schedule

Key Responsibilities:

• Resolve player inquiries, account issues, and gameplay questions via email.
• Provide clear, empathetic, and accurate solutions in German and English.
• Maintain high standards of player satisfaction for top-tier gaming titles.

Requirements:

• Fluency in German (C1/C2) and English (B2+).
• Passion for video games (especially Riot Games titles).
• Strong written communication skills.