German & English Speaking Player Support Specialist – Sofia, Bulgaria

CB Talents SP; Berlin; Vor Ort; EUR 17.000 - 19.000; Vollzeit

Benefits dieser Stelle

Competitive salary €1,585 gross/month

Welcome bonus €1,500 cash welcome

Relocation package: full assistance

No phone calls: email-only support

Paid training: 5 weeks onboarding

Flexible shifts

Zusammenfassung

CB Talents SP in Sofia is seeking a German-English speaking customer support agent to assist League of Legends and Valorant players via email. You’ll resolve inquiries with clear, empathetic responses and maintain high player satisfaction.

The role offers a €1,585 gross monthly salary, a €1,500 welcome bonus, full relocation assistance, paid training, and an email-only support approach with no phone calls. Flexible shifts and a 5-week onboarding are provided.

Qualifikationen

• Fluency in German (C1/C2) and English (B2+).
• Passion for video games, especially Riot Games titles.
• Strong written communication skills.

Aufgaben

• Resolve player inquiries, account issues, and gameplay questions via email.
• Provide clear, empathetic, and accurate solutions in German and English.
• Maintain high standards of player satisfaction for top-tier gaming titles.

Kenntnisse

German language proficiency

English language proficiency

Customer support

Jobbeschreibung

Level Up Your Career: Support League of Legends & Valorant Gamers in Sofia!

Are you a gaming enthusiast fluent in German and English? Turn your passion into a career! Join our high-energy team in Sofia supporting players of iconic titles like League of Legends and Valorant.

Why You'll Love This Role:

• Competitive Salary: €1,585 Gross/month
• Welcome Bonus: €1,500 cash welcome bonus!
• Relocation Package: Full assistance if you're moving to Sofia
• No Phone Calls: 100% Email-only player support
• Paid Training: 5-week comprehensive onboarding provided
• Flexible Shifts: 24/7 rotating schedule

Key Responsibilities:

• Resolve player inquiries, account issues, and gameplay questions via email.
• Provide clear, empathetic, and accurate solutions in German and English.
• Maintain high standards of player satisfaction for top-tier gaming titles.

Requirements:

• Fluency in German (C1/C2) and English (B2+).
• Passion for video games (especially Riot Games titles).
• Strong written communication skills.