German Customer Support Specialist

Cross Border Talents; Frankfurt; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Benefits dieser Stelle

Welcome bonus of €3000

Meal allowance of €7.23 per day

Transport allowance of €20 per month

Health insurance from day one

Zusammenfassung

Cross Border Talents is seeking motivated Customer Service Specialists in Lisbon, Portugal. This on-site role requires C2-level German and B2-level English skills. You will provide exceptional support to German-speaking customers across various platforms. Benefits include a €3000 welcome bonus, daily meal and transport allowances, and health insurance. Enjoy diverse rotating shifts while making customers happy. Ready to take on the fast-paced e-commerce world? Apply now!

Qualifikationen

• Fluent in German (C2) and English (B2).
• Excellent communication skills and a positive attitude.

Aufgaben

• Providing customer support via phone, chat, and email.
• Troubleshooting and solving problems for customers.
• Ensuring customer satisfaction with every interaction.

Kenntnisse

German at C2 level

English at B2 level

Great communication skills

Jobbeschreibung

Lisbon, Portugal | Full-Time | On-site

Overview

Are you ready to put your German at C2 level and English at B2 level skills to work all while enjoying the sunny vibes of Lisbon? We’re on the hunt for motivated and solution-driven Customer Service Specialists to join a buzzing e-commerce support team right in the heart of this vibrant city.

Your Mission, if you choose to accept it :

Work on-site with rotating shifts, delivering top-notch support to German-speaking customers in a fast-paced, exciting e-commerce world.

Your Schedule

• Monday to Sunday
• 07:00-23:00 (rotating shifts, so you get variety!)
• 2 rotating days off each week (because rest matters)
• And hey, maybe one day 24/7 shifts but we’ll keep you posted!

What’s in it for you?

• A welcome bonus of 3000 euro (hello, extra cash!)
• Meal allowance of 7.23 euro per day because good food = good mood
• Transport allowance of 20 euro per month to keep you moving
• Health insurance from day one (small monthly contribution, then it’s free after 6 months we’ve got you covered!)

What you’ll be doing

• Providing awesome customer support in German via phone, chat, and email
• Handling every question with professionalism and a dash of empathy
• Troubleshooting like a pro and solving problems fast
• Making sure every customer walks away happy because you’re that good!

What we’re looking for

• German at C2 level
• English at B2 level
• Ready and able to work on-site in Lisbon
• Great communication skills and a lets get it done attitude

If you’re ready to dive into the fast-paced world of e-commerce and live your best life in Lisbon, hit apply now your next great adventure is waiting!