Front Office Agent

Best Western Hotels Deutschland GmbH; Fellbach; Hybrid; EUR 28.000 - 36.000; Vollzeit

Benefits dieser Stelle

Flexible hours

Employee rate

Training & development

Overtime compensation

Meals & parking access

Zusammenfassung

Best Western Plus Hotel Fellbach-Stuttgart is seeking a Front Office Agent (m/f/d) for a full-time position. The role involves checking guests in and out, entering reservations, and handling end-of-day procedures, with occasional night shifts.

The hotel offers flexible hours, employee rates, and development opportunities through the Best Western Academy, plus meals, parking, and easy access to public transport.

Qualifikationen

• Strong communication in German and English.
• Willingness to go the extra mile for guests and the team.
• Cheerful, warm, and professional demeanor.
• Flexibility and willingness to help; able to take criticism and move forward together.
• Some experience with the Sihot hotel management system (PMS) is preferred, but not required.
• Ability to work independently.

Aufgaben

• Check-in and Check-out for hotel guests.
• Enter reservations.
• Perform end-of-day closing procedures.
• Conduct nighttime security patrols.
• Provide orientation for new employees.

Kenntnisse

German language

English language

People skills

Independence

Tools

Sihot PMS (cloud)

Jobbeschreibung

Job Offer: Front Office Agent (m/f/d) - Best Western Plus Hotel Fellbach-Stuttgart

Fellbach

Front Office Agent (m/f/d)

Full-time

As of immediately, we have a full-time position available as a Front Office Agent (m/f/d) at the Best Western Plus Hotel Fellbach-Stuttgart.

Job Description

• Check-in and Check-out for Our Hotel Guests.
• Entering Reservations.
• Performing the End-of-Day Closing Procedures.
• Conducting nighttime security patrols.
• Orientation for New Employees.

What we offer

Flexible working hours Predictable free time thanks to transparent scheduling.

Employee benefits The Best Western employee rate is available to all employees. Attractive employee rates on overnight stays at Best Western hotels worldwide and other benefits.

Training The Best Western Academy is available to all employees. Training and Professional Development Opportunities.

Work-Life-Balance Digital time tracking with overtime compensation.

Other Free employee meals, free parking, excellent access to public transportation right in front of the hotel.

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What you bring

• Enjoyment and fun in interacting with people.
• A willingness to go the extra mile for our guests and the team.
• A cheerful, warm, and professional demeanor.
• Flexibility, a willingness to help, understanding, and the ability to take criticism—so that we can move forward together.
• Strong communication skills in German and English.
• Some experience with the Sihot hotel management system (PMS) (cloud-based) is preferred, but not required.
• The ability to work independently.

Do you enjoy working the late and night shifts? Then join our team as a full-time receptionist (m/f/d)!

Surrounded by lush green spaces, our 4-star Best Western Plus Hotel Fellbach-Stuttgart, with its 149 rooms, is the largest hotel in Fellbach—the city of wine and conferences. Located right next to the Schwabenlandhalle and featuring five conference rooms of our own, we are your ideal business and conference hotel.Excellent access to public transportation via the U1 light rail, which stops right in front of the hotel, ensures a stress-free arrival. With this service, our guests can reach downtown Stuttgart in just 20 minutes. Ample parking is available both in our outdoor parking lot and in the adjacent underground garage, which also features an electric vehicle charging station.

from Germany:0800 0001403
from Austria:0800 802319
from Switzerland:0800 110310
from Luxembourg: 0800 81153

We are here for you:
Mon-Fri: 8 a.m. – 8 p.m.
Sa: 9 a.m. - 1 p.m.