From Tokyo to Athens Start Fresh This Autumn in Greece!

Cross Border Talents; Berlin; Hybrid; EUR 26,000 - 42,000; Full time

Benefits offered by this job

Relocation package

Flight to Athens

2 weeks hotel accommodation

Job summary

Cross Border Talents is seeking a fluent Japanese speaker to join our international team in Athens, Greece. This full-time role offers relocation support and comprehensive training to help you settle in by September 2025.

You will represent our brand to Japanese clients, provide multilingual support via phone, email, and live chat, and collaborate with a diverse team. A European work permit is required; English at B2 level is acceptable.

Qualifications

• Native-level fluency in Japanese and conversational English (B2).
• Excellent communication and problem-solving skills.
• Willingness to relocate to Greece and adapt to a new culture.

Responsibilities

• Represent our brand to Japanese-speaking clients via phone, email, and live chat.
• Handle inquiries, troubleshoot issues, and resolve cases to ensure customer satisfaction.
• Collaborate with a multicultural team to improve the client experience.

Skills

Japanese fluency

English communication (B2)

Problem solving

Relocation readiness

Tools

CRM software

Live chat tools

Job description

Location: Athens, Greece
Type: Full-time (40h/week)
Start Date: September 2025

Elevate Your Career Under the Greek Sun!

Imagine trading your routine for a career where ancient history meets modern energy, and the vibrant life of Athens is your new backyard. While autumn arrives elsewhere, the legendary Greek sunshine continues to warm the Acropolis and the Aegean Sea.

Our expanding international team is looking for a fluent Japanese speaker to join us in this dynamic capital. This is your chance to build a rewarding international career with a company that invests deeply in your growth and seamless relocation. If you're a positive, adaptable communicator ready for a change, we provide the comprehensive training and support you need to thrive.

Your Key Responsibilities:

You will be the friendly, professional voice representing our brand to our Japanese-speaking clients. Your core mission will be to:

• Provide exceptional, empathetic customer support through various channels, including phone, email, and live chat.
• Handle inquiries, troubleshoot issues, and resolve cases efficiently to ensure the highest level of customer satisfaction.
• Collaborate with a diverse, multicultural team to share knowledge and enhance the overall client experience.

What You Bring to the Team:

• Required: Native-level fluency in Japanese and conversational English (B2 level).
• A natural problem-solver with outstanding communication skills and a patient, helpful attitude.
• Tech-savviness and a genuine willingness to learn new software and systems.
• EU citizenship or a valid work permit for Greece.
• The excitement and adaptability to relocate to Greece starting September 2025.

Why You'll Love Your New Life With Us:

We are committed to making your transition to Greece smooth, supported, and exciting. We believe your life outside of work is just as important as your career, which is why we offer:

• A Complete Relocation Package: We cover your flight to Athens and provide 2 weeks of hotel accommodation while we personally assist you in finding your perfect long-term home.
• Competitive Compensation: Enjoy a competitive salary package with performance-based bonuses.
• Growth & Culture: Become part of a truly multicultural, inclusive, and supportive family. With paid training, career growth opportunities, social activities, and free Greek lessons, you'll feel at home in no time.
• The Athenian Lifestyle: This is your opportunity to achieve the perfect work-life balance. Explore ancient ruins, enjoy incredible food at a taverna, or take a quick weekend trip to a stunning island. With our modern Athens office and flexible remote work options across Greece, you can design your ideal lifestyle.

Our Culture & Commitment:

We are proud to foster a diverse and inclusive environment where everyone can thrive. We are an equal opportunity employer and value the unique perspectives that a multicultural team brings.

Ready for Your Athenian Adventure?

If you're ready to swap your view for one of history and sunshine, we want to hear from you.