Field Service Technician

Rise Technical; Nordrhein-Westfalen; On-site; EUR 45,000 - 65,000; Full time

Job summary

Rise Technical is seeking a Field Service Technician to service and commission automated packaging equipment across West Germany. You will diagnose electrical and mechanical faults, perform on-site maintenance, and train customers on operation and safety procedures.

The role offers training and clear progression into leadership positions within 1–2 years, with travel across the Rhine-Ruhr region and broader West Germany as required.

Qualifications

• Experience servicing capital equipment.
• Background in Electrical, Mechanical or Mechatronic Engineering.
• Fluent in German and English.
• Willingness to travel across West Germany.

Responsibilities

• Commissioning, servicing and troubleshooting automated packaging equipment
• Travelling across West Germany to customer sites
• Diagnosing and repairing electrical and mechanical failures
• Providing technical support and customer training
• Representing the company directly at customer sites

Job description

Field Service Technician – Packaging Automation (Mechanical)

West Germany / Rhine-Ruhr Region – Field Based

Are you looking for an opportunity to join an innovative company within the packaging automation industry?

Do you have experience servicing capital equipment and a background in electrical, mechanical or mechatronic engineering?

I am currently representing an established, globally operating company specialising in smart packaging and automation solutions for industries including mailing, printing, textiles, medication, cosmetics and many more. Established in 1980, the company has a turnover of approximately €157 million and is continuing to grow across Europe.

In this role, you will work as a Field Service Technician across West Germany, visiting customer sites to commission, service and troubleshoot automated packaging equipment. You will be responsible for diagnosing and repairing electrical and primarily, mechanical faults, as well as providing technical support and customer training.

The successful candidate will have previous experience servicing capital equipment, alongside a background in Electrical Engineering, Mechanical Engineering, Mechatronics or a similar technical discipline.

You will be joining an innovative and growing company that offers extensive internal and external training on their machinery, with strong long-term progression opportunities. Due to continued growth, there is the potential to progress into a Team Leader or Service Manager position within 1–2 years.

The Role:

• Commissioning, servicing and troubleshooting automated packaging equipment
• Travelling across West Germany to customer sites
• Diagnosing and repairing electrical and mechanical failures
• Providing technical support and customer training
• Representing the company directly at customer sites

The Candidate:

• Experience servicing capital equipment
• Background in Electrical, Mechanical, Mechatronic Engineering or similar
• Fluent in German and English
• Willingness to travel across West Germany

Reference Number: BBBH278949

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.