Field Service Engineer – Medical Devices

Guided Solutions; Düsseldorf; On-site; EUR 48,000 - 68,000; Full time

Job summary

Guided Solutions is seeking a Field Service Engineer to install, maintain, and service specialist radiotherapy equipment. You will diagnose and troubleshoot hardware, software, and network issues, and provide on-site and remote support to healthcare professionals.

The role requires an engineering/IT background, fluency in German and good English, and a willingness to travel up to 75% with a valid driving license. Applicants should be based in Essen or Düsseldorf.

Qualifications

• Engineering, electronics, IT or related technical background.
• Medical device or radiotherapy experience is essential.
• Fluent German and good English.
• Valid driving licence and willingness to travel up to 75%.
• Applicants based in Essen or Düsseldorf.

Responsibilities

• Install, maintain and service medical equipment.
• Diagnose technical issues and troubleshoot hardware, software and network connectivity.
• Perform preventive maintenance and provide remote customer support.
• Deliver basic technical training and maintain accurate service documentation.

Skills

Hands-on engineering

Troubleshooting

German language

English language

Windows systems

Networking basics

Driving licence

Education

Engineering/electronics/IT background

Job description

Are you a hands-on engineer who enjoys troubleshooting technical problems and working with innovative medical technology?

We're looking for a Field Service Engineer to support specialist equipment used in radiotherapy and oncology, helping healthcare professionals deliver precise cancer treatments.

Key responsibilities

• Install, maintain and service medical equipment.
• Diagnose technical issues and troubleshoot hardware, software and network connectivity.
• Perform preventive maintenance and provide remote customer support.
• Deliver basic technical training and maintain accurate service documentation.

What we're looking for

• An engineering, electronics, IT or related technical background, or equivalent experience.
• Medical device or radiotherapy experience is essential.
• Strong troubleshooting skills and a practical, hands-on approach.
• Experience with Windows-based systems, hardware, software and networking.
• Fluent German and good English.
• A valid driving licence and willingness to travel up to 75%.
• Candidates need to be based in Essen or Düsseldorf.

We're particularly interested in motivated engineers who enjoy learning new technology and working independently.