Field Service Engineer(m/w/d)

Career Connections GmbH; Aachen; On-site; EUR 45,000 - 60,000; Full time

Job summary

A robotics service provider in Aachen is seeking a Robotics Field Service Engineer to provide onsite support, oversee robot operations, and train customers. Ideal candidates will have over 3 years of experience in mechatronics, strong problem-solving skills, and be fluent in English. This role involves managing crises, maintaining operational manuals, and conducting inspections.

Qualifications

• 3+ years experience in field engineering in mechatronics.
• Familiarity with technical aspects of machines and robotics.
• Ability to work in various conditions, including overtime.

Responsibilities

• Provide onsite support for robot operation and training.
• Supervise operators on robot usage.
• Diagnose and resolve onsite malfunctions.
• Develop and maintain operational manuals.
• Inspect and test robots for maintenance.

Skills

3+ years experience in field engineering

Attention to detail

Excellent problem-solving skills

Ability to manage crises

Fluent in English

Job description

Essential Duties and Responsibilities

As a Robotics Field Service Engineer, you will be responsible for providing onsite support for robot operation and delivering training to customers.

You will directly supervise and direct operators on the use of the robots and communicate with clients to determine their needs and explain complex issues.

Additionally, you will diagnose and resolve any onsite malfunctions/problems and be responsible for developing, maintaining and improving the installation, operational, and maintenance manuals for the robots.

You will also inspect and test robots for maintenance, repairs, and overhauls.

Lastly, you will be responsible for drafting and submitting operational reports.

Basic Requirements

• 3+ years experience in field engineering in mechatronics. Familiar with the technical aspects of machines, equipment, and technology used in robotics (or different) field projects
• Attention to detail
• An excellent problem-solver and be able to manage crises when they arise
• Ability to work in field in various conditions and occasional overtime
• Fluent in English

We are an equal opportunities employer and welcome applications from all qualified candidates.