Robotics Service Technician

Reesmarx; Frankfurt; Sur place; EUR 52 000 - 78 000; Plein temps

Résumé du poste

Reesmarx is seeking an experienced Robotics Service Engineer to join its European technical service team in the Frankfurt area. The role focuses on troubleshooting, maintaining and repairing industrial and collaborative robots to ensure reliable performance and high-quality customer support.

The position is on-site in Frankfurt with travel to customer sites and potential involvement in installation and commissioning activities. English communication is essential; German is a plus.

Qualifications

• Hands-on experience with industrial or collaborative robots.
• Strong troubleshooting of mechanical and electrical faults.
• Ability to diagnose issues and implement effective repairs.

Responsabilités

• Diagnose and resolve mechanical, electrical and technical faults in robotic systems.
• Carry out maintenance, servicing and repair of robotic equipment.
• Investigate complex issues and implement solutions to minimise downtime.
• Provide technical support to customers at site and customer locations.
• Assist installation, commissioning and testing of robotic systems as needed.
• Collaborate with engineering teams and document fault reports and repairs.

Connaissances

Robotics service & maintenance

Electrical/mechanical fault diagnosis

Customer-facing communication

English proficiency

Description du poste

Employment Type: Permanent | Full-time | On-site

Company Overview

Our client is a global technology manufacturer specialising in robotics and industrial automation, with customers across a variety of manufacturing and industrial sectors. The business is strengthening its European operations and is looking to expand its technical service capabilities to support its growing customer base.

Overview of the Job

We are looking for an experienced Robotics Service Engineer to join our client's European technical service team in the Frankfurt area. This is a hands‑on position focused on troubleshooting, maintaining and repairing industrial and collaborative robots, ensuring reliable performance and excellent technical support for customers.

Responsibilities

• Diagnose and resolve mechanical, electrical and technical faults in industrial and collaborative robotic systems.
• Carry out hands‑on maintenance, servicing and repair of robotic equipment, including identifying and replacing faulty components.
• Investigate complex technical issues, identify root causes and implement effective solutions to minimise equipment downtime.
• Provide technical support to customers and partners, both at the company's German facility and at customer sites.
• Support the installation, commissioning and testing of robotic systems when required.
• Work closely with internal engineering and technical teams to resolve more complex issues and share technical findings.
• Maintain accurate service documentation, including fault reports, repair activities and maintenance records.

Qualifications / Skills

• At least 3 years of practical experience working with industrial robots, ideally in a service, maintenance or technical support capacity.
• Strong hands‑on experience diagnosing and repairing mechanical and electrical faults in robotic or industrial automation systems.
• Proven experience in the maintenance, troubleshooting and repair of industrial or collaborative robots, ideally gained within a manufacturing, integration or field service environment.
• Good understanding of robotic components, electrical systems, sensors, motors and associated mechanical assemblies.
• Ability to troubleshoot technical problems independently and carry out effective repairs.
• Strong problem‑solving skills, a practical approach and the ability to communicate effectively with customers and colleagues.
• Professional English communication skills; German language skills would be an advantage.

Other Relevant Information

• The position is based on‑site in the Frankfurt area, with travel to customer locations as required.
• A permanent opportunity to join a growing international robotics business and contribute to the development of its European service operations.