Field Service Engineer - Automation Solutions (f/m/d)

BlackBerry Inc.; Cottbus; Vor Ort; EUR 55.000 - 85.000; Vollzeit

Benefits dieser Stelle

ABB Retirement Benefits

Flexible working hours

ABB Employee Stock Acquisition Plan ('

Learning & development opportunities

ABB Children’s Holiday Home

Zusammenfassung

ABB is seeking an on-site Field Service Engineer to perform installation, commissioning, and maintenance in the Cottbus region. You will serve as the technical point of contact for customers, coordinate with internal teams, and drive high customer satisfaction through proactive support and problem solving.

The role requires travel, programming basics, and familiarity with ABB platforms; fluency in German and English is expected, plus a valid driving license.

Qualifikationen

• Completed degree or technician qualification in automation technology or a comparable discipline.
• Initial experience as a service, commissioning, or planning technician in an industrial environment; career starters welcome.
• Good IT skills (Windows OS, hardware, networking, cybersecurity).
• Initial experience with programming languages and virtual machines is helpful.
• Experience with ABB automation platforms (Procontrol P14, Melody, AC 800M) or ABB 800xA is a strong advantage.
• Solid knowledge of MS Office applications.
• Willingness to travel within the Cottbus, Berlin, Leipzig region (≈2 days/week, overnight stays).
• Fluent German and good English skills, both written and spoken.
• Class B driving license.

Aufgaben

• Perform service assignments such as installation, commissioning, maintenance, expansions, upgrades, replacements, and backup & recovery on-site or via remote access.
• Act as on-site technical point of contact, coordinating with customers and ABB teams.
• Provide solution-oriented support to ensure high customer satisfaction.
• Plan, coordinate, and execute technical service projects with schedule tracking and quality control.
• Prepare materials, spare parts, and tools for smooth operations.
• Offer technical consulting considering ABB standards and safety/environment regulations.
• Build long-term customer relationships and develop tailored solutions.
• Participate in on-call duty after onboarding and training.

Kenntnisse

IT skills

Programming basics

English proficiency

German fluency

Driving license

Ausbildung

Automation technology degree or technician qualification

Tools

Procontrol P14

Melody

AC 800M

800xA

Jobbeschreibung

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Field Service Manager. The work model for the role is: onsite #LI-Onsite

Key responsibilities

• In this position, you will carry out service and project tasks in accordance with clearly defined work instructions and in compliance with ABB standard processes, quality requirements, and safety guidelines.
• You will work closely with our customers as well as other ABB teams, acting as the on-site technical point of contact.
• Your solution-oriented approach and ability to prioritize effectively contribute significantly to high customer satisfaction.
• This position supports the Process Automation business unit, Division Energy Industries, in the Cottbus region.
• Your key contacts are customers in the power plant, water, open-pit mining, cement, chemical, and refinery industries, as well as internal service and project teams.
• This role is contributing to the Automation business unit, division Energy Industries in Cottbus.
• Main stakeholders are customers in the power plant, water, open-pit mining, cement, chemical, and refinery industries, as well as internal service and project teams.
• You will be mainly accountable for: Performing service assignments such as installation, commissioning, maintenance, expansions, upgrades, replacements, and backup & recovery - on-site at the customer’s premises or via remote access.
• Technical analysis and troubleshooting, including the development of preventive recommendations to avoid future faults.
• Planning, coordination, and execution of technical service projects, including schedule tracking and quality control.
• Preparation of required materials, spare parts, and tools to ensure smooth service operations.
• Technical consulting on suitable service solutions, taking into account ABB standards as well as safety and environmental regulations.
• Building and maintaining long-term customer relationships, identifying optimization potential, and developing tailored solutions.
• Participation in on-call duty following structured onboarding and training.

You will join a dedicated and supportive team characterized by mutual support, solid expertise, and a strong commitment to quality.

Qualifications

• Completed degree or technician qualification in automation technology or a comparable discipline (e.g., electrical engineering, computer science, or similar).
• Ideally, initial professional experience as a service, commissioning, or planning technician in an industrial environment – career starters are also very welcome.
• Good IT skills (Windows operating systems, hardware, network technology, and cybersecurity) are a prerequisite.
• Initial experience with programming languages and virtual machines is helpful for successfully performing the role.
• Experience with at least one ABB automation platform (Procontrol P14, Melody, AC 800M) or the ABB control system 800xA is a strong advantage.
• Solid knowledge of MS Office applications.
• Willingness to travel within the Cottbus, Berlin, Leipzig region (approx. two days per week, occasionally with overnight stays).
• Fluent German and good English skills, both written and spoken.
• Class B driving license.

Benefits

• ABB Retirement Benefits
• Flexible working hours
• Arrangement ABB Employee Stock Acquisition Plan (ESAP)
• Learning & development opportunities
• ABB Children's Holiday Home

Eligibility and Equal Opportunity

Please note: in the case of equal suitability, people with severe disabilities and their equals are given preference.

ABB AG [phone] Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That’s why we welcome people from all backgrounds and experiences.

We care. At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do. We grow. We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.