Field Service Engineer

VRS Ltd; Deutschland; Remote; EUR 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Excellent benefits

In-house training

Career development

Zusammenfassung

VRS is seeking a Field Service Engineer in Germany to maintain, install and repair LC-MS instruments across research, industrial and biopharma sectors. The role is remote and field-based, serving South Germany with occasional travel to the European HQ for training.

You will troubleshoot LC-MS systems, calibrate and train customers, and identify opportunities for service contracts. A degree in a related field, hands-on MS experience, and a driving licence are required; fluent English, German is a

Qualifikationen

• Degree in Chemistry, Biochemistry, Electronics, Physics or related field.
• Strong hands-on experience with Mass Spectrometry and LC systems, ideally SCIEX, Thermo Fisher or Waters.
• Excellent knowledge of LC-MS instrumentation, troubleshooting and maintenance.
• Fluent in English; German is a plus.
• Willing to travel regionally and work flexible hours.
• A full driving licence.

Aufgaben

• Provide on-site technical support for LC-MS users, including repair, maintenance, calibration and qualification.
• Deliver support for connected LC systems.
• Conduct on-site customer training
• Assist with instrument relocations and installation projects
• Identify opportunities for upgrades, service contracts and refurbished instrument sales
• Communicate daily activities and service updates to the European Service Manager
• Attend periodic visits to the company’s HQ for training and coordination

Kenntnisse

Communication skills

Customer-centric approach

Willingness to travel

Ausbildung

Degree in Chemistry/Biochemistry/Electronics/Physics

Tools

Mass Spectrometry

LC systems

LC-MS instruments

Driving licence

Jobbeschreibung

Within the scientific industry, Field Service Engineers are responsible for the maintenance, installation and repair of advanced analytical instruments. They play a vital role in ensuring maximum performance and uptime, while delivering excellent customer support across a variety of sectors.

Our client is one of Europe’s leading independent LC-MS service specialists, supporting and refurbishing Mass Spectrometry and Chromatography systems from major vendors. They provide flexible and cost-effective technical solutions to customers across research, industrial and biopharmaceutical environments.

Due to continued expansion and increasing demand for LC-MS support, we are seeking a Field Service Engineer with strong LC-MS experience to join their growing team in Germany. This is a remote, field-based role serving customers primarily in the South Germany region, with occasional travel to the company’s European headquarters for training and team collaboration.

Key Responsibilities

• Provide on-site technical support for LC-MS users, including repair, maintenance, calibration and qualification
• Deliver support for connected LC systems
• Conduct on-site customer training
• Assist with instrument relocations and installation projects
• Identify opportunities for upgrades, service contracts and refurbished instrument sales
• Communicate daily activities and service updates to the European Service Manager
• Attend periodic visits to the company’s HQ for training and coordination

To be suitable for this position, you will have/be:

• A degree in Chemistry, Biochemistry, Electronics, Physics or related field
• Strong hands‑on experience with Mass Spectrometry and LC systems, ideally SCIEX, Thermo Fisher or Waters.
• Excellent knowledge of LC‑MS instrumentation, troubleshooting and maintenance
• Strong communication skills with a customer‑centric approach
• Fluent in English (additional languages such as German are an advantage)
• Willing to travel regionally and work flexible hours
• A full driving licence

What’s on Offer

• Excellent benefits and in‑house training
• Career development within a growing European team
• A collaborative, informal environment with short communication lines
• The chance to contribute to technical development projects and European R&D initiatives

This is an excellent opportunity for an experienced LC-MS user or Field Service Engineer seeking autonomy, technical challenge and a supportive team culture.