Facilities Coordinator

Omaze; München; Vor Ort; EUR 80.000 - 100.000; Vollzeit

Zusammenfassung

Apple in Munich seeks a Facilities Coordinator to manage day-to-day soft services across office locations, coordinating cleaning, reception, events, canteen, and vending services. You will oversee vendor performance, ensure SLAs and HSE standards, and conduct regular inspections to uphold corporate facilities standards.

You will also plan minor refurbishments, coordinate moves, and maintain occupancy data while liaising with employees, landlords, and contractors to deliver an outstanding

Qualifikationen

• Experience in Facilities Management with a focus on Soft Services in a corporate setting.
• Experience managing multiple office locations or regional portfolios.
• Proven track record coordinating external service providers and vendors.
• Experience coordinating refurbishment or workplace improvement projects.
• Fluency in German and English (written and spoken).
• Valid driver's license and willingness to travel between sites.

Aufgaben

• Coordinate daily facility operations with a focus on Soft Services (cleaning, reception, events, canteen, vending).
• Manage vendor performance to ensure SLAs, quality, and HSE standards are met.
• Conduct site inspections and drive continuous improvement.
• Serve as primary contact for employees, vendors, landlords, and stakeholders.
• Plan small office refurbishments and projects with contractors and internal teams.
• Manage service requests and moves, furniture changes, and occupancy updates.
• Ensure compliance with local regulations and company policies.

Kenntnisse

Facilities Management

Soft Services

Vendor management

Project coordination

German and English fluency

Driver's license and travel

Ausbildung

Bachelor's degree in FM/Eng/Business

Tools

Microsoft Office

iOS

macOS

Jobbeschreibung

Summary

At Places, we make things happen in service of all Apple employees and customers. Our team manages Apple's global real estate portfolio, capital construction projects, and workplace services, ensuring outstanding facilities, sustainability, and safety across our sites worldwide.

As a Facilities Coordinator, you will play a vital role in creating and maintaining a seamless, productive workplace for Apple employees and visitors.

In this role, you will be responsible for the day-to-day coordination and delivery of Soft Services across a portfolio of office buildings located in Munich and close to Stuttgart.

Description

Coordinate and oversee daily facility operations with a focus on Soft Services, including cleaning, reception, events, canteen, and vending services across multiple office locations.

Manage vendor performance to ensure compliance with contractual Service Level Agreements (SLAs), quality standards, and Health & Safety requirements.

Conduct regular site inspections to ensure facilities are maintained to corporate standards and identify opportunities for continuous improvement.

Serve as the primary point of contact for employees, vendors, landlords, and internal stakeholders, ensuring workplace services are delivered efficiently, safely, and in line with agreed service levels.

Plan and coordinate small office refurbishment, fit-out, and minor construction projects, working closely with contractors, landlords, and internal stakeholders.

Manage service requests through the Facilities Management system, ensuring timely follow-up and resolution.

Coordinate office and lab moves, furniture changes, workspace reconfigurations, and occupancy updates.

Ensure compliance with local regulations, company policies, and Health, Safety & Environmental (HSE) standards.

Build and maintain strong relationships with employees, business leaders, landlords, contractors, and service providers to deliver an outstanding workplace experience.

Maintain compliance by managing tools, procedures, records, documentation, and invoice processing.

Support Facility Managers with ad hoc requests and special projects.

Work independently, take ownership, and consistently deliver high-quality results.

Minimum Qualifications

• Demonstrated experience in Facilities Management, with a strong focus on Soft Services within a corporate office environment.
• Experience managing multiple office locations or a regional property portfolio.
• Proven experience coordinating external service providers and managing vendor performance.
• Experience coordinating small office refurbishment, renovation, or workplace improvement projects.
• Fluency in German and English (written and spoken) is required.
• Proven experience managing and coordinating external technical resources (e.g., contractors, vendors) for facility-related projects, ensuring technical requirements are met on time and within budget.
• Valid driver's license and willingness to travel regularly between sites.
• Proven technical understanding and collaboration with technical team.

Preferred Qualifications

• Excellent organizational and planning skills.
• Strong customer service orientation and stakeholder management skills.
• Strong vendor and contract management capabilities.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Ability to prioritize multiple tasks in a fast-paced environment.
• High attention to detail and commitment to quality.
• Project coordination experience.
• Bachelor's degree or equivalent qualification in Facilities Management, Business Administration, Engineering, Hospitality, or a related field.
• Proactive, collaborative approach to problem-solving.
• Continuous improvement mindset.
• Proficiency with iOS, macOS, and Microsoft Office.
• Willingness to learn new tools and integrate AI into daily work.
• Bachelor's degree or equivalent qualification in Facilities Management, Business Administration, Engineering, Hospitality, or a related field.

At Apple, we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple's workplace

Role Number: 200675015-1731