Position Title
Workplace Supervisor
Location
Germany, Munich
Reports to
Regional Workplace Manager
Position Overview
The Workplace Supervisor is responsible for overseeing all daily and strategic facilities operations to ensure a safe, efficient, and high‑performing workplace environment. The role leads site operations, manages vendor and contractor performance, drives workplace programs, and ensures compliance with Autodesk standards and local regulations. The position is fully on‑site and reports to the Regional Workplace Manager.
Principal Duties and Key Responsibilities
- Workplace Operations & Site Management
- Oversee all day-to-day facilities and workplace operations, ensuring excellent standards in safety, cleanliness, organization, and functionality.
- Conduct regular site inspections, preventive maintenance reviews, and risk assessments, escalating issues to regional leadership as needed.
- Ensure compliance with Autodesk workplace policies, local health and safety regulations, fire safety, and environmental requirements.
- Serve as the primary point of contact for building management and escalations.
- Manage day-to-day operations through proactive walk-throughs, preventive maintenance, safety inspections, and repairs.
- Track budgets and ensure payment is made on time and efficiently.
- Maintain an inventory of all required office supplies, kitchen supplies & equipment, and coordinate replacement orders as necessary.
- Assist or lead new employee onboarding and offboarding as needed.
- Monitor parking facilities and issue permits where necessary.
- Use Autodesk tools to trace repairs & schedule maintenance for company assets.
- Use mobile app for managing site tickets, completing requests, or recommending appropriate solutions to customers in a timely manner.
- May maintain documentation such as power and HVAC diagrams, space usage guides, etc.
- May assist in hosting visitors and arranging seminars and layout of rooms with audio‑visual support.
- May perform other activities such as mail deliveries, shipping & receiving, inter‑office transportation of equipment and, in some locations, serve as back‑up Receptionist.
- Vendor Management & Contract Governance
- Lead vendor performance management for cleaning, security, maintenance, waste, catering, and specialist service providers.
- Negotiate contracts and service agreements in partnership with Procurement.
- Ensure SLA/OLA performance, orchestrate quarterly business reviews, and drive continuous improvement with all suppliers.
- Leadership & Team Management
- Supervise and develop onsite workplace coordinators, reception staff, and janitorial or contractor teams.
- Coach and mentor direct reports, set objectives, conduct performance evaluations, and support career development.
- Foster a culture of hospitality, service excellence, and operational accountability.
- Financial Management
- Manage and forecast the annual workplace operating budget for the Munich site(s), in partnership with Finance and other offices in Germany. It might be required to assist office in other areas too.
- Approve purchase order requests, monitor expenditures, and ensure timely invoice processing.
- Identify cost‑saving opportunities without compromising service quality.
- Workplace Experience & Employee Support
- Champion a welcoming, inclusive, and productive workplace atmosphere.
- Lead or support onboarding for new employees, ensuring an outstanding first-day experience.
- Oversee meeting room management, AV functionality, and general employee support services.
- Health, Safety & Emergency Preparedness
- Serve as the site safety lead and member of the Emergency Response Team.
- Coordinate fire drills, first-aider and warden training, and maintain emergency equipment and supplies.
- Work with external consultants to maintain up‑to‑date risk assessments and compliance documentation.
- Projects, Space Planning & Moves
- Lead space planning initiatives in coordination with global Workplace Strategy & Design.
- Execute office moves, workplace expansions, reconfigurations, and renovation projects.
- Maintain accurate space utilization data and support headcount reporting.
- Stakeholder & Cross-Functional Collaboration
- Partner with Site Leader, HR, IT/EIS, Security, Finance, and other departments to deliver seamless workplace services.
- Take part in the Emergency Response Team—organize fire drills, train fire wardens/first aiders, monitor and re-stock emergency supplies as needed.
- Support regional workplace initiatives, sustainability programs, and business continuity plans.
- Provide reporting on KPIs, workplace metrics, incident logs, and operational updates.
Minimum Requirements
- 4+ years of experience in Facilities or Workplace Management, ideally in a multinational tech or corporate environment.
- Experience managing vendors, budgets, and workplace projects.
- Strong knowledge of health, safety, and environmental regulations (or strong willingness to learn).
- Proficiency with Office 365 tools (Excel, Word, Outlook).
- Ability to work occasionally on weekends or holidays for critical maintenance.
- Strong communication, problem‑solving, and organizational skills.
- Fluent in German and English.
- Must be willing to carry company mobile phone and be "on‑call" for emergencies (unless restricted by local labor laws).
- Strong communication skills—oral and written.
- An analytical mind with problem‑solving skills.
- Organized with multitasking abilities, works well under pressure, accurate, precise, high attention to details, creative and can‑do attitude, ability and willingness to learn new things.
- Strong teamwork skills and a strong ability to offer suggestions and improvements to processes.
Additional Requirements
- Knowledge of audio‑visual setup and videoconference systems.
- HVAC knowledge.
- Proficiency in operating BMS (Building Management Systems).
- Autodesk AutoCAD or Revit—nice to have.