Engineering Manager / Lead Software Development (gn) Microsoft Dynamics 365 | CRM

SoftwareOne; Deutschland; Hybrid; EUR 120.000 - 150.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

International collaboration

Learning and development opportunities

Zusammenfassung

SoftwareOne is seeking an Engineering Manager (gn) for Dynamics 365 | Sales & Customer Service to elevate engineering excellence, drive platform maturity, and deliver reliable CRM solutions for our global Sales team.

You will lead a global team of engineers and consultants, stay hands-on in design and testing, and collaborate with Product Management to shape engineering processes and ensure high-quality delivery.

Qualifikationen

• Proven experience leading engineers and technical consultants in Microsoft CRM/CE environments.
• Solid understanding of enterprise CRM ecosystems, especially Microsoft Dynamics 365 | Sales & Customer Service and Power Platform.
• Experience designing and implementing sales processes using Dynamics 365 | Sales & Customer Service.
• Familiarity with agile software development practices (SCRUM, Kanban).
• Excellent communication skills (English on C-Level), analytical mindset, and a structured, solution-oriented workstyle.

Aufgaben

• Lead, develop and grow a global team of software engineers and technical consultants working on Dynamics 365 | Sales & Customer Service platform.
• Drive strategic evolution of the platform by developing concepts including AI integration to scale CRM landscape.
• Establish and continuously improve software engineering processes and ensure adherence to quality standards.
• Contribute hands-on to design, implementation, documentation and testing.
• Collaborate with Product Management, Product Owners and external partners to deliver impactful solutions.

Kenntnisse

Team leadership

Cross-functional collaboration

Agile practices (SCRUM/Kanban)

English communication at C-level

Tools

Microsoft Dynamics 365 | Sales & Customer Service

Power Platform

Jobbeschreibung

• Do you enjoy leading high-performing engineering and consulting teams to build impactful CRM solutions?
• Are you passionate about modern platform engineering using Microsoft Dynamics 365 | Sales & Customer Service?
• Do you thrive in an agile, international environment where innovation and accountability drive success?

Practical Information:

Location: Germany (preferred Leipzig or Berlin area) or Belgrad, Serbia | Work arrangement: Hybrid | Contract type: Full-time | Reporting to: Director of Software Engineering | Language requirements: Fluent/professional English, written and verbal

As our new Engineering Manager (gn) Dynamics 365 | Sales & Customer Servic e , y our mission will be to elevate engineering excellence, drive platform maturity, and deliver reliable, high‑impact CRM solutions that support our global Sales organization.

Key responsibilities

• Lead, develop and grow a global team of software engineers and technical consultants working on our Dynamics 365 | Sales & Customer Service platform
• Drive the strategic evolution of our Dynamics 365 | Sales & Customer Service platform by developing forward‑looking concepts - including the integration of innovations such as AI - to ensure the CRM landscape scales with SoftwareOne’s future growth
• Establish and continuously improve software engineering processes and ensure adherence to quality standards
• Contribute hands‑on to design, implementation, documentation and testing
• Collaborate closely with Product Management, Product Owners and, where needed, external partners to deliver impactful solutions

• Do you enjoy leading high-performing engineering and consulting teams to build impactful CRM solutions?
• Are you passionate about modern platform engineering using Microsoft Dynamics 365 | Sales & Customer Service?
• Do you thrive in an agile, international environment where innovation and accountability drive success?

Practical Information:

Location: Germany (preferred Leipzig or Berlin area) or Belgrad, Serbia | Work arrangement: Hybrid | Contract type: Full-time | Reporting to: Director of Software Engineering | Language requirements: Fluent/professional English, written and verbal

As our new Engineering Manager (gn) Dynamics 365 | Sales & Customer Servic e , y our mission will be to elevate engineering excellence, drive platform maturity, and deliver reliable, high‑impact CRM solutions that support our global Sales organization.

Key responsibilities

• Lead, develop and grow a global team of software engineers and technical consultants working on our Dynamics 365 | Sales & Customer Service platform
• Drive the strategic evolution of our Dynamics 365 | Sales & Customer Service platform by developing forward‑looking concepts - including the integration of innovations such as AI - to ensure the CRM landscape scales with SoftwareOne’s future growth
• Establish and continuously improve software engineering processes and ensure adherence to quality standards
• Contribute hands‑on to design, implementation, documentation and testing
• Collaborate closely with Product Management, Product Owners and, where needed, external partners to deliver impactful solutions

Job Requirements

• Proven experience leading engineers and technical consultants in Microsoft CRM/CE environments
• Solid understanding of enterprise CRM ecosystems, especially Microsoft Dynamics 365 | Sales & Customer Service and Power Platform
• Experience designing and implementing sales processes using Dynamics 365 | Sales & Customer Service
• Familiarity with agile software development practices (SCRUM, Kanban)
• Excellent communication skills (English on C-Level), analytical mindset, and a structured, solution-oriented workstyle

What we offer

• An internal IT department that breaks the stereotypes
• A modern technology environment working with the latest Microsoft technologies
• Agile ways of working, including SCRUM and Kanban, supporting collaboration and continuous improvement
• International collaboration with global engineering and consulting teams
• Opportunity to help shape and improve engineering processes with real impact
• A role that enables you to stay hands‑on in design, implementation, documentation, and testing
• Close partnership with Product Management and Product Owners, enabling strategic contribution
• A highly engaged and efficient team environment
• Clear opportunities for learning, growth and expanding scope, creating space for development, progression and growing responsibilities over time
• An environment that prioritizes the "best fit" for long‑term success, giving you the room to grow into the role
• A company that invests heavily in talent and training, offering continuous learning, upskilling and a supportive culture that encourages taking ownership and building long‑term expertise
• and many more...

Company description

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world‑class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.