Director, Transformation Services – Patient Financial Services

Jobtailor; Deutschland; Remote; EUR 120.000 - 180.000; Vollzeit

Zusammenfassung

Jobtailor in Germany seeks a senior leader to steer Patient Financial Services revenue cycle transformation for multiple clients. You will manage programs, develop KPIs, and deliver robust analytics to improve efficiency and patient satisfaction.

The role requires 7+ years in healthcare operations and consulting, advanced Excel skills, and proven leadership in large-scale PFS initiatives. Expect collaboration across teams and travel as needed, with HIPAA-compliant practices in place.

Qualifikationen

• 7+ years of experience in healthcare operations related to patient accounts—billing, insurance/self-pay collections, and denial prevention.
• Proven leadership experience in revenue cycle services within a hospital-based/healthcare setting.
• 7+ years of healthcare consulting experience and proven success leading large-scale PFS transformations.
• Advanced Excel proficiency and experience in financial modeling and analysis.
• Strong communication and interpersonal skills; ability to drive projects in a consulting environment.
• Solid understanding of revenue cycle management principles and applicable regulations.

Aufgaben

• Lead and drive Patient Financial Services revenue cycle transformation initiatives for clients.
• Manage project plans, deadlines, and on-time deliverables.
• Prepare reports, presentations, and documentation to monitor and communicate initiatives.
• Develop KPIs and metrics covering quality, process, financials, and patient satisfaction.
• Collaborate with clients and team members to address business challenges and adapt methodologies.
• Monitor analytics, report denial trends, and recommend corrective actions.
• Develop scalable transition plans to sustain improvements.
• Evaluate current-state operations and create blueprints for transitions to desired state.

Kenntnisse

Leadership

Strategic Development

Communication

Problem-Solving

Data-Driven

Time Management

Adaptability

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Jobbeschreibung

• Lead and drive Patient Financial Services revenue cycle transformation initiatives for clients
• Manage project plans, deadlines, and on-time deliverables
• Prepare reports, presentations, and documentation to monitor and communicate Patient Account initiatives
• Improve tracking tools and develop KPIs and metrics covering quality, process, financials, and patient satisfaction
• Serve as a Patient Financial Services subject matter expert for clients and team members
• Collaborate with colleagues and client counterparts to address business challenges and adapt implementation methodologies
• Monitor analytics, report denial and procedural trends, and recommend corrective actions
• Develop scalable transition plans to sustain improvements
• Assist in developing and improving revenue cycle assessment and implementation methodologies
• Evaluate current-state operations and create blueprints for transitions to the desired future state
• Establish measurable goals and priorities aligned with organizational objectives
• Use, protect, and disclose protected health information in accordance with HIPAA
• Comply with Information Security and HIPAA policies and procedures
• Limit viewing of PHI to the minimum necessary
• Perform other duties as assigned

Requirements

• Proven experience in a leadership role within revenue cycle services, preferably in a healthcare hospital-based healthcare setting
• 7+ years of experience in healthcare operations related to patient accounts—billing, insurance/self-pay collections, and denial prevention
• 7+ years of healthcare consulting experience
• Proven success leading large-scale Patient Financial Services strategic development and implementations
• Advanced level of Excel proficiency and experience in financial modeling and analysis
• Advanced Microsoft PowerPoint and Word skills
• Project leadership and workplan management experience for opportunity assessments within a consulting firm setting focused on patient financial service revenue cycle areas
• Strong understanding of revenue cycle management principles and practices
• Knowledge of state and federal governmental, legal, and regulatory provisions related to front-end revenue cycle operations
• Exceptional communication and interpersonal skills
• Strong analytical and problem-solving abilities with a data-driven approach
• Ability to adapt to a fast-paced, changing environment and manage multiple priorities and deadlines
• Occasional travel and flexibility to work outside normal business hours
• Must possess a smartphone or electronic device capable of downloading applications for multifactor authentication and security purposes

Core Competencies

Demonstrates expertise in Patient Financial Services revenue cycle management, with a strong focus on strategic development, implementation methodologies, and compliance with HIPAA regulations. Proven ability to lead projects, analyze data, and improve operational efficiencies in healthcare settings.

Highest-signal resume keywords

• Revenue Cycle Management
• Healthcare Consulting
• Project Leadership
• Advanced Excel Proficiency
• Patient Financial Services

ATS Optimization Keywords

Hard Skills

• Financial Modeling
• Data Analysis
• KPI Development
• Process Improvement
• Denial Prevention
• Billing Management
• Insurance Collections
• Healthcare Operations
• Transition Planning
• Operational Blueprinting

Soft Skills

• Exceptional Communication
• Interpersonal Skills
• Analytical Problem-Solving
• Adaptability
• Time Management

Industry Keywords

• Patient Financial Services
• Healthcare Operations
• HIPAA Compliance
• Revenue Cycle Transformation
• Healthcare Regulations

Tools & Technologies

• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Word