Revenue Cycle Manager – Mission Liaison

Jobtailor; Deutschland; Hybrid; EUR 90.000 - 120.000; Vollzeit

Zusammenfassung

Jobtailor seeks an experienced Revenue Cycle Manager to support the Director as a visible liaison across CommonSpirit market leadership and cross-functional teams. You will oversee transition, go-live, and stabilization efforts, monitor KPIs, and drive issue resolution across billing, denials, and posting processes.

The role requires 8+ years in healthcare revenue cycle, familiarity with SAP-like systems, and ability to travel up to 50%.

Qualifikationen

• Bachelor’s degree and a minimum of 8 years of relevant healthcare revenue cycle experience; relevant experience may be substituted for formal education or advanced degree where appropriate
• Hospital revenue cycle management or supervisory experience in a provider, health system, CBO, shared services, outsourcing, consulting, or managed services environment
• Demonstrated experience supporting complex revenue cycle operations, transition support, operational stabilization, cross-functional issue resolution, and leadership communication
• Strong working knowledge of hospital billing, A/R follow-up, denials, payment posting, cash reconciliation, revenue integrity, HIM/coding dependencies, NOA, patient access, payer escalation, and revenue cycle KPI management
• Ability to support onsite or hybrid market engagement as required by the CommonSpirit operating model, including travel or onsite presence during critical transition and stabilization periods
• Up to 50% travel required

Aufgaben

• Support the Director as a visible revenue cycle liaison for CommonSpirit market, facility, and functional leaders during transition, go-live, and stabilization activities
• Coordinate day-to-day operational alignment across CommonSpirit, Guidehouse, Epic, CSI, and vendor teams
• Assist with command center routines, liaison huddles, dashboard meetings, Top 10 preparation and executive report-outs
• Monitor revenue cycle KPIs and operational dashboards, including cash, A/R, DNFB, CFB, clean claims, edits, denials, charge lag, registration quality, payment posting, and reconciliation metrics
• Review daily performance trends, identify off-track areas, and escalat[e] critical risks
• Validate work queue movement, inventory completion, payer follow-up, denial resolution, billing corrections, payment posting, account compilation, and reconciliation
• Prepare account-level detail, issue summaries, payer trends, and documentation for payer Joint Operating Committee meetings
• Support payer JOC preparation, execution, follow-up, and issue mitigation
• Document, prioritize, and resolve issues from ServiceNow, huddles, vendor meetings, dashboards, and leadership escalations
• Reinforce compliance with workflows, payer requirements, hospital policies, HIPAA, regulatory expectations, and operating procedures
• Coordinate with Patient Access, HIM, Coding/CDI, Revenue Integrity, Billing, A/R Follow-Up, Denials, NOA, Cash Posting, Credit Balance, Contract Compliance, and Finance leaders
• Prepare executive-ready updates with issues, root causes, mitigation plans, action items, owners, due dates, and priorities
• Provide operational presence during go-live and post-live stabilization
• Support job aids, SOPs, reporting expectations, escalation pathways, meeting materials, and communication tools
• Maintain operational presence, promote issue identification and escalation, track payer JOC actions, review productivity and inventory movement, and support accountability and mission alignment

Kenntnisse

Revenue Cycle KPIs

A/R Follow-Up

Denial Resolution

Payment Posting

Cash Reconciliation

Revenue Integrity

HIM/Coding Dependencies

Patient Access

Payer Escalation

Operational Alignment

Ausbildung

Bachelor’s degree

Tools

ServiceNow

Dashboards

Command Center Routines

Jobbeschreibung

• Support the Director as a visible revenue cycle liaison for CommonSpirit market, facility, and functional leaders during transition, go-live, and stabilization activities
• Coordinate day-to-day operational alignment across CommonSpirit, Guidehouse, Epic, CSI, and vendor teams
• Assist with command center routines, liaison huddles, dashboard meetings, Top 10 preparation and executive report-outs
• Monitor revenue cycle KPIs and operational dashboards, including cash, A/R, DNFB, CFB, clean claims, edits, denials, charge lag, registration quality, payment posting, and reconciliation metrics
• Review daily performance trends, identify off-track areas, and escalat[e] critical risks
• Validate work queue movement, inventory completion, payer follow-up, denial resolution, billing corrections, payment posting, account compilation, and reconciliation
• Prepare account-level detail, issue summaries, payer trends, and documentation for payer Joint Operating Committee meetings
• Support payer JOC preparation, execution, follow-up, and issue mitigation
• Document, prioritize, and resolve issues from ServiceNow, huddles, vendor meetings, dashboards, and leadership escalations
• Reinforce compliance with workflows, payer requirements, hospital policies, HIPAA, regulatory expectations, and operating procedures
• Coordinate with Patient Access, HIM, Coding/CDI, Revenue Integrity, Billing, A/R Follow-Up, Denials, NOA, Cash Posting, Credit Balance, Contract Compliance, and Finance leaders
• Prepare executive-ready updates with issues, root causes, mitigation plans, action items, owners, due dates, and priorities
• Provide operational presence during go-live and post-live stabilization
• Support job aids, SOPs, reporting expectations, escalation pathways, meeting materials, and communication tools
• Maintain operational presence, promote issue identification and escalation, track payer JOC actions, review productivity and inventory movement, and support accountability and mission alignment

Requirements

• Bachelor’s degree and a minimum of 8 years of relevant healthcare revenue cycle experience; relevant experience may be substituted for formal education or advanced degree where appropriate
• Hospital revenue cycle management or supervisory experience in a provider, health system, CBO, shared services, outsourcing, consulting, or managed services environment
• Demonstrated experience supporting complex revenue cycle operations, transition support, operational stabilization, cross-functional issue resolution, and leadership communication
• Strong working knowledge of hospital billing, A/R follow-up, denials, payment posting, cash reconciliation, revenue integrity, HIM/coding dependencies, NOA, patient access, payer escalation, and revenue cycle KPI management
• Ability to support onsite or hybrid market engagement as required by the CommonSpirit operating model, including travel or onsite presence during critical transition and stabilization periods
• Up to 50% travel required

Core Competencies

Demonstrates extensive expertise in healthcare revenue cycle management, including operational stabilization, KPI monitoring, and cross-functional issue resolution. Proficient in coordinating with various stakeholders to ensure compliance and effective communication during transitions and stabilization activities.

Highest-signal resume keywords

• Healthcare Revenue Cycle Management
• Operational Stabilization
• KPI Monitoring
• Cross-Functional Issue Resolution
• Hospital Billing

ATS Optimization Keywords

Hard Skills

• Revenue Cycle KPIs
• A/R Follow-Up
• Denial Resolution
• Payment Posting
• Cash Reconciliation
• Revenue Integrity
• HIM/Coding Dependencies
• Patient Access
• Payer Escalation
• Operational Alignment

Soft Skills

• Leadership Communication
• Issue Identification
• Escalation Management

Industry Keywords

• CommonSpirit
• Provider
• Health System
• CBO
• Consulting
• Managed Services
• Regulatory Compliance
• HIPAA

Tools & Technologies

• ServiceNow
• Dashboards
• Command Center Routines