Dental Treatment Coordinator - Full Time

Dentrust Optimized Care Solutions; Ramstein-Miesenbach; On-site; EUR 32,000 - 42,000; Full time

Job summary

Dentrust Optimized Care Solutions at Ramstein Air Base, Germany, is seeking a highly organized front desk administrator for our dental practice serving military families. You will greet patients, answer calls, schedule appointments in Denticon, and manage data entry to keep member records up to date.

The role requires professional communication, reliable transportation, and a commitment to excellent patient care.

Qualifications

• High School Diploma or equivalent.
• 1–2 years of administrative experience.
• Valid driver’s license and reliable transportation.
• Must have or obtain a Real ID before starting.
• Dental office experience and dental software experience preferred.
• Proficient in Microsoft Office.

Responsibilities

• Organize workflow, prioritize tasks, and multitask effectively.
• Greet and welcome patients in a friendly and professional manner.
• Answer multi-line telephone system with proper etiquette.
• Schedule and utilize practice management software (Denticon).
• Data entry and updates for member accounts in dental software.
• Daily close-out procedures and reception area maintenance.
• Provide excellent patient care and relationship building.
• Demonstrate professional verbal and written communication.

Skills

Organized workflow

Multitasking

Greet patients

Phone etiquette

Professional communication

Education

High School Diploma

Tools

Denticon

Microsoft Office

Job description

Description We have a state-of-the-art dental practice at Ramstein Air Base, Germany as part of Army and Air Force Exchange Services specifically servicing Military Families and Military Veterans. Our practice has a family feel and we focus on building relationships with our patients. Making sure to provide each of our patients with the best quality care.

Job Type

Full-time

Description

We have a state-of-the-art dental practice at Ramstein Air Base, Germany as part of Army and Air Force Exchange Services specifically servicing Military Families and Military Veterans. Our practice has a family feel and we focus on building relationships with our patients. Making sure to provide each of our patients with the best quality care.

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Responsibilities

• Able to organize work-flow, prioritize tasks, and perform multiple tasks simultaneously.
• Greet and welcome patients in a friendly and professional manner.
• Answer multi-line telephone system, and consistently provides friendly and professional phone etiquette.
• Schedule and utilize practice management software (Denticon).
• Data entry and updates necessary information for new and existing member’s accounts utilizing dental software.
• Daily close out procedures.
• Maintain front office and reception area appearance.
• Great patient care and relationship building skills.
• Professional verbal & communication skills.

Requirements

• High School Diploma
• At least 1-2 years of administrative experience
• Current Driver's License & reliable transportation
• Must have or be willing to obtain a Real ID prior to starting.
• Dental office experience preferred
• Dental software experience preferred
• Excellent knowledge of Microsoft Suite
• Leads with a positive attitude, calm approach, fairness, and consistency
• Must be able to speak, read, and write in English.
• Must already reside in Germany.

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If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process.

DOCS Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.