Dental Treatment Coordinator - Full Time

DOCS; Ramstein-Miesenbach; Remote; EUR 24.000 - 32.000; Vollzeit

Zusammenfassung

DOCS Health in Ramstein Air Base, Germany, seeks a Front Desk Administrative Assistant to manage patient intake, scheduling, and data entry for our dental practice serving military families. The role requires professional communication, a friendly demeanor, and proficiency in Denticon and Microsoft Office.

Ideal candidates will have 1–2 years of administrative experience, reside in Germany, and be able to obtain a Real ID prior to start. E-Verify is used in hiring; equal opportunity employer.

Qualifikationen

• High School Diploma or equivalent required.
• 1–2 years administrative experience preferred.
• Must have or be willing to obtain a Real ID prior to starting.
• Must reside in Germany at the time of application.
• Dental office and Denticon experience preferred.
• Excellent knowledge of Microsoft Suite.
• Fluent English: reading, writing, speaking.

Aufgaben

• Organize workflow, prioritize tasks, and multitask.
• Greet patients in a friendly, professional manner.
• Answer multiple line telephone system with courteous etiquette.
• Schedule and utilize practice management software (Denticon).
• Enter and update data for member accounts in dental software.
• Perform daily close-out procedures.
• Maintain front office and reception area appearance.
• Provide excellent patient care and build relationships.
• Demonstrate professional verbal and written communication.

Kenntnisse

English fluency

Professional communication

Multitasking

Ausbildung

High School Diploma

Tools

Denticon

Microsoft Office

Jobbeschreibung

We have a state-of-the-art dental practice at Ramstein Air Base, Germany as part of Army and Air Force Exchange Services specifically servicing Military Families and Military Veterans. Our practice has a family feel and we focus on building relationships with our patients. Making sure to provide each of our patients with the best quality care.

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Responsibilities

• Able to organize work-flow, prioritize tasks, and perform multiple tasks simultaneously.
• Greet and welcome patients in a friendly and professional manner.
• Answer multi-line telephone system, and consistently provides friendly and professional phone etiquette.
• Schedule and utilize practice management software (Denticon).
• Data entry and updates necessary information for new and existing member’s accounts utilizing dental software.
• Daily close out procedures.
• Maintain front office and reception area appearance.
• Great patient care and relationship building skills.
• Professional verbal & communication skills.

Requirements

• High School Diploma
• At least 1-2 years of administrative experience
• Current Driver's License & reliable transportation
• Must have or be willing to obtain a Real ID prior to starting.
• Dental office experience preferred
• Dental software experience preferred
• Excellent knowledge of Microsoft Suite
• Leads with a positive attitude, calm approach, fairness, and consistency
• Must be able to speak, read, and write in English.
• Must already reside in Germany.

If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process.

DOCS Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.