DE-Operations Expert (m/f/d)

Apple; Dresden; Vor Ort; EUR 26.000 - 34.000; Vollzeit

Zusammenfassung

Apple Retail in Dresden is seeking an Inventory Operations role focused on receiving, counting, returning, and shipping stock while mentoring teammates. You’ll ensure accuracy in the Retail Inventory system and support customer‑facing tasks.

You should be able to lift items, work nights or weekends as needed, and communicate clearly in German; prior retail experience is preferred. Apple values inclusion and provides a welcoming environment.

Qualifikationen

• Be available to work a schedule based on business needs that may include nights and weekends.
• Be able to lift and carry product to various locations within and near the store.
• Have experience in retail or sales, or related work experience.
• Be proficient in the local language, both written and spoken.

Aufgaben

• Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes.
• Mentor and support team members in inventory handling.
• Complete product fulfillment tasks and deliver items to customers and team members.
• Promote understanding of inventory performance and gather data for leadership decisions.
• Monitor all inventory in the system for accuracy and identify variance trends.
• Perform other tasks as needed, including supporting customer-facing activities.
• Contribute to an inclusive environment and demonstrate Apple’s values of inclusion and diversity.

Kenntnisse

Retail experience

Customer service

Local language proficiency

Jobbeschreibung

Summary

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

Description

Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes, and mentor and support team members in doing so.

Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.

Support Operations Specialists by sharing knowledge about the Retail Inventory processes.

Promote understanding of inventory performance among all store team members and gather inventory data to aid with leadership decision‑making.

Monitor all inventory, including non-sellable product, in the inventory management system for accuracy and consistency, and to identify variance trends and understand their root causes.

Perform other tasks as needed, including but not limited to supporting customer‑facing activities.

Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.

Demonstrate Apple’s values of inclusion and diversity in daily activities.

Minimum Qualifications

• You should:
• Be available to work a schedule based on business needs that may include nights and weekends, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
• Be able to lift and carry product to various locations within and near the store.
• Have experience in retail or sales, or related work experience.
• Be proficient in the local language, both written and spoken (sign language supported).

Preferred Qualifications

• You can:
• Focus on the customer experience, with an emphasis on serving both the internal and external customer.
• Be a self‑starter who is detail‑oriented, organized, and can work without close supervision.
• Prioritize workload and meet deadlines in a fast‑paced environment.
• Work in a team environment, demonstrating shared responsibility and accountability with other team members.
• Demonstrate effective problem‑solving, analytical, and communication skills.

At Apple, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we've experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Role Number: 114438037