Apple Channel Store Advisor, ALEXA

Apple Inc.; Berlin; Vor Ort; EUR 32.000 - 42.000; Vollzeit

Zusammenfassung

Apple Inc. is seeking a Channel Store Advisor in Berlin to lead sales, merchandising, and store operations within a partner reseller. You will train staff, demonstrate products, and ensure Apple standards are maintained while delivering an outstanding customer experience.

Schedule is based on business needs, including evenings and weekends. You will develop relationships with customers and partners, sharing knowledge of Apple technology and promotions to drive sales and brand loyalty in a

Qualifikationen

• Minimum 2 years of related experience.
• Ability to educate and inspire customers and partners.
• Strong communication and relationship-building skills.
• Curiosity for continuous learning and sharing knowledge.

Aufgaben

• Represent Apple within a partner store and build relationships with customers.
• Deliver product demonstrations and explain features and benefits of Apple products.
• Train partner staff on Apple merchandise standards and promotions.
• Identify opportunities to expand awareness and adoption of Apple solutions.
• Keep in-store fixtures and displays updated to Apple standards.
• Provide excellent customer service and escalate issues for timely resolution.

Kenntnisse

Customer focus

Product expertise

Communication

Relationship building

Jobbeschreibung

Berlin, Berlin, Germany Sales and Business Development

Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.As an Apple Channel Store Advisor, you will showcase your ambitious spirit as you take a lead role in supporting the sales, merchandising, and operations of an Apple Shop within a partner reseller store. As a dynamic leader, business manager, and influencer, you will encourage our partner’s staff through your forward-thinking style, love for technology, and passion for Apple.Through your influence, you will grow Apple business in the multi-branded store by providing excellent customer service, conducting product demonstrations to customers, and training partner staff while ensuring all our merchandising standards are met.In this position, your work schedule will be based on business needs and will require you to work 38.5 hours per week, including evenings and weekends.

Description

• Represent Apple within a single partner store and help customers develop relationships with our brand.
• Share your in-depth knowledge on Apple products directly to customers, work closely with partners, and create new owners of our products.
• Provide an amazing customer experience by showcasing our products, accessories, and services.
• Proactively seek opportunities to expand awareness for new and existing customers.
• Leverage your curiosity for technology and stay up to date on initiatives impacting the customer journey.
• Ensure that all Apple fixtures, product exposures, and merchandising elements in the store are up to date and maintained according to Apple's standards.
• Provide daily care and inspection according to guidelines and **escalate** issues for timely and effective resolution.
• Educate customers by delivering individual and group product demonstrations, sharing the latest sales promotions, and encouraging adoption of the Apple platform.

Minimum Qualifications

• Requires a minimum of 2 years of related experience.
• Passion for helping customers and partners understand how Apple technology can enrich lives.
• Curiosity for continuous learning and eagerness to share knowledge with others.
• Ability to educate and inspire others.
• Solid relationship building skills with the ability to become a trusted business partner at a single point of sale.

Preferred Qualifications

• High level of integrity, trust, and accountability.
• Strong self motivation and ability to work independently in a fast-paced, constantly changing environment.
• Effective time management including ability to multitask, organize, and prioritize tasks.
• Ambition for driving sales results and recommending Apple solutions is desirable.
• Background in direct sales or solution-based selling is a plus.

At Apple, we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace