DE-Specialist (m/f/d)

Apple; Köln; Vor Ort; EUR 26.000 - 34.000; Vollzeit

Zusammenfassung

Apple Store in Köln is seeking a Specialist who loves helping customers. You identify needs, recommend products, and set up devices, working with store teammates to create an inclusive, inspiring environment.

The role supports flexible schedules—full-time, part-time, or temporary—reflecting the needs of the store and local regulations, with a focus on delivering outstanding customer experiences and building lifelong relationships with Apple.

Qualifikationen

• Flexible, store-based hours as per local regulations and accommodations.

Aufgaben

• Uncover customers’ needs and advise on right products.
• Sell and set up customers' new products.
• Maintain visual merchandising and assist team members.
• Stay informed about Apple products and initiatives to apply learning in interactions.
• Contribute to store performance and customer relationships.

Kenntnisse

Customer service

Flexible hours

Jobbeschreibung

Summary

Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that’s unlike any other. As a Specialist, it starts with you discovering customers’ needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer. You work with others to foster a culture where everyone belongs and is inspired to do their best work.

In this role, you could work full-time, part-time, or part-time temporary.

Description

As a Specialist, you’re highly skilled at uncovering customers’ needs, then following through with enlightening solutions. Not only are you the first person customers meet when they enter the store, but you’re also the person who guides them—advising, selling, and even setting up their new products. You perform other roles within the store too, whether it’s maintaining visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. Your success is measured by team and individual productivity as well as overall store performance. You’re proud to represent Apple, and you get great satisfaction from helping customers develop lifelong relationships with Apple.

Minimum Qualifications

• Diese Rolle erfordert verlässliche Verfügbarkeit für flexible, geschäftsabhängige Arbeitszeiten im Store unter Berücksichtigung aller lokalen Vorschriften und genehmigten Anpassungen.

At Apple, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations. At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong. Learn about accessibility in Apple’s workplace.