Data Centre Account Manager

PRS; Frankfurt; Vor Ort; EUR 120.000 - 170.000; Vollzeit

Benefits dieser Stelle

10-15% Bonus

Pension

Professional development opportunities

Strong focus on wellbeing and work-life balance

Zusammenfassung

A leading data centre management company is seeking a Data Centre Account Manager in Frankfurt. This senior leadership role is ideal for candidates with extensive experience in data centre operations, client management, and financial accountability. You will oversee site operations, ensuring 24/7 availability and maintaining strong client relationships. Additional responsibilities include leading teams and driving compliance with safety and quality standards. Opportunities for professional development are included, making this a competitive and rewarding position.

Qualifikationen

• Proven experience in data centre operations within mission-critical environments.
• Demonstrated experience in account management or operations management.
• Strong commercial skills with experience in budget management.
• Excellent communication skills at all organizational levels.
• Experience leading teams in a fast-paced and growth-driven environment.
• Structured approach to problem-solving with solid organizational capabilities.

Aufgaben

• Build and maintain long-term relationships with data centre clients.
• Ensure reliable 24/7 availability of a critical data centre.
• Lead and develop all on-site teams and subcontractors.
• Manage full P&L of the site operations including OPEX and CAPEX.
• Ensure compliance with legal and regulatory obligations.
• Drive innovation and operational resilience in a high-density environment.
• Identify service opportunities within existing client accounts.
• Prepare and present clear reports to senior stakeholders.

Kenntnisse

Data centre operations

Account management

Financial acumen

Stakeholder management

Leadership in a matrix environment

Problem-solving

Integrity and professionalism

Fluency in English

Fluency in German

English & German fluency

Jobbeschreibung

Location: Frankfurt Region, Germany

• 10-15% Bonus
• Pension
• Ambitious and challenging role

Opportunity

We are seeking an experienced Data Centre Account Manager (m/f/d) to take full responsibility for the operational, commercial, and strategic management of a mission‑critical, AI‑ready data centre facility located in and around Frankfurt.

This is a senior leadership role, ideal for a professional with a strong background in data centre operations, client management, and financial responsibility, who thrives in a fast‑paced, high‑availability environment.

You will act as the primary interface between the client and the on‑site service delivery team, ensuring 24/7 operational excellence, commercial performance, and long‑term customer satisfaction.

Main Responsibilities

• Act as the main point of contact for the data centre client, building and maintaining a trusted, long‑term relationship
• Take full accountability for site operations, ensuring reliable 24/7/365 availability of a mission‑critical data centre facility
• Lead, manage, and develop all on‑site teams and subcontractors delivering technical and soft services
• Hold full P&L responsibility,
  • Operating expenditure (OPEX)
  • Capital expenditure (CAPEX)
  • Maintenance budgets
  • Subcontractor and staffing costs
• Ensure compliance with all legal, regulatory, and contractual obligations, including:
  • Health & Safety
  • Quality management systems
  • Social and labour standards
• Drive continuous improvement, innovation, and operational resilience within an AI‑ready, high‑density data centre environment
• Identify and develop additional service opportunities within existing client accounts
• Prepare and deliver clear, professional reports and presentations to senior stakeholders

Essential Experience & Skills

• Proven experience in data centre operations is essential (mission‑critical environments required)
• Demonstrated experience in account management, site leadership, or operations management
• Strong commercial and financial acumen, including experience managing budgets and P&L
• Excellent communication and stakeholder management skills at all levels
• Ability to lead teams in a matrix and high‑growth environment
• Structured, methodical approach to problem‑solving with strong organisational skills
• High level of integrity and professionalism
• Fluent in both English and German (spoken and written) – essential

On Offer

• A future‑proof role within one of the fastest‑growing data centre markets globally
• Opportunity to work in a cutting‑edge, AI‑ready data centre facility
• Competitive salary package with performance‑related components
• Leadership role with real autonomy and influence
• Professional development through advanced technical and leadership training
• International and diverse working environment
• Strong focus on safety, wellbeing, diversity, and work‑life balance

Seniority level: Not Applicable

Employment type: Full‑time

Job function: Engineering Services, Facilities Services, and HVAC and Refrigeration Equipment Manufacturing