Danish-Speaking Customer Advisor Relocation Opportunity to Portugal

Cross Border Talents; Hamburg; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A recruitment agency is seeking a Danish-speaking E-commerce Support Specialist to assist customers for a renowned tech brand. The role is fully remote with relocation support and includes competitive salary, paid holidays, and bonuses. Ideal candidates must have excellent communication skills and the ability to manage tasks independently.

Leistungen

Relocation and housing support

Competitive monthly salary

Paid holiday and Christmas bonuses

Extra payment for working late hours

Hardware provided

Qualifikationen

• C2-level Danish and fluent English (C1) - written and spoken.
• Excellent attention to detail and communication skills.
• Ability to manage tasks independently and meet deadlines.

Aufgaben

• Respond to customer queries on orders, deliveries, returns, and payments.
• Securely handle sensitive data and follow internal escalation procedures.
• Communicate professionally through email, phone, and chat.

Kenntnisse

C2-level Danish

Fluent English (C1)

Attention to detail

Communication skills

Jobbeschreibung

Danish-Speaking Customer Advisor Relocation Opportunity to Portugal

Job Openings Danish-Speaking Customer Advisor Relocation Opportunity to Portugal

About the job Danish-Speaking Customer Advisor Relocation Opportunity to Portugal

Cross Border Talents is looking for Danish speakers to join our multinational client running an exciting project for a globally renowned tech brand in Portugal!

Location: Remote from Continental Portugal

Contract: Full-time, 12-month renewable

Start dates: several dates available through June and July

About the Brand: Work for a world-renowned technology company that has set industry standards for user experience, innovation, and premium customer service. You will be part of a team supporting their online store users.

Role Overview: As a Danish-speaking E-commerce Support Specialist, youll assist customers throughout their online shopping journey solving problems, answering questions, and making their experience smooth and satisfying.

Responsibilities:

• Respond to customer queries on orders, deliveries, returns, and payments.
• Securely handle sensitive data and follow internal escalation procedures.
• Communicate professionally through email, phone, and chat.
• Collaborate with carriers and internal departments.

Requirements:

• C2-level Danish and fluent English (C1) - written and spoken
• Excellent attention to detail and communication skills.
• Ability to manage tasks independently and meet deadlines.
• Willingness to work on rotating shifts.
• Already in Portugal or open to relocating from this role
• EU member state passport or a valid residence card for Portugal

Offer includes:

• Relocation and housing support for international candidates, as well as assistance with obtaining necessary documentation (taxpayer's number and social security number for Portugal)
• Competitive monthly salary
• Paid holiday and Christmas bonuses.
• Extra payment for working late hours, public holidays and Sundays
• Fully remote work with hardware provided.