Customer Success Manager

GCS; München; Vor Ort; EUR 90.000 - 120.000; Vollzeit

Zusammenfassung

GCS in Germany is seeking a senior Customer Success professional with deep SaaS, digital marketing and enterprise technology experience to drive outcomes, adoption and measurable business value across our solutions.

You will partner with cross-functional teams, manage large programs, and work in German and English (French a plus) to ensure successful deployments and renewed partnerships.

Qualifikationen

• Customer Success experience in SaaS, digital marketing, MarTech or digital media.
• Strong knowledge of digital marketing, data platforms, CMS and customer journey.
• Experience managing large-scale programs and influencing cross-functional teams.
• Languages: Fluent German & English and French is a plus.

Aufgaben

• Drive enterprise customer outcomes, adoption, and business value across the solutions.
• Collaborate with cross-functional teams to ensure successful implementations and renewals.

Kenntnisse

Customer Success experience

SaaS

Digital marketing

MarTech

Digital media

Cross-functional collaboration

Jobbeschreibung

Are you an experienced Customer Success professional with a strong background in SaaS, digital marketing, and enterprise technology?

We’re looking for a senior Customer Success professional to drive enterprise customer outcomes, adoption, and business value across the solutions.

Key Requirements

• Customer Success experience in SaaS, digital marketing, MarTech or digital media
• Strong knowledge of digital marketing, data platforms, CMS and customer journey
• Experience managing large-scale programs and influencing cross-functional teams
• languages: Fluent German & English and French is a plus