Customer Service (f/m/x) in Frankfurt

Sprachcaffe Reisen GmbH; Frankfurt; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Good personal and professional development opportunities

Flexible working hours

Interesting work in an international company

Job summary

Sprachcaffe Reisen GmbH in Frankfurt am Main is seeking a Customer Service Employee to support our language school. The role involves managing freelance teachers, assisting students with visa matters, and coordinating classes and accommodation.

The ideal candidate holds a degree in business administration or languages, has relevant practical experience, and is proficient in English and German. We offer flexible working hours and opportunities for personal and professional development.

Qualifications

• Completion of a degree in business administration or languages.
• First relevant practical experience, ideally with a language school or tour operator.
• Further foreign language skills would be an advantage.

Responsibilities

• Manage freelance teachers.
• Support for language students in visa matters.
• Coordinate classes and accommodation management.

Skills

Very good knowledge of English

Very good knowledge of German

Ability to work in a team

Confident appearance

Education

Degree in business administration/languages

Job description

Sprachcaffe Reisen is one of the leading language travel operators with over 30 destinations worldwide. As a globally operating company, we offer you a challenging and varied field of activity in an interesting industry with exciting development opportunities at home and abroad.

We are looking for a Customer Service Employee* for our language school to start as soon as possible at our headquarters in Frankfurt am Main.

What you can expect

• Personnel management of freelance teachers
• Support for language students in visa matters and other official procedures
• Support for international students entering the university
• Coordination of classes and accommodation management
• Quality assurance

Qualifications

• Completion of a degree in the field of business administration / languages
• First relevant practical experience, ideally with a language school or a tour operator
• Very good knowledge of English and German. Further foreign language skills would be an advantage
• Ability to work in a team, confident appearance

What we offer

• Interesting work in an internationally operating company
• A varied field of activity
• Good personal and professional development opportunities in an interesting industry
• Independent and autonomous work in a motivated team

Conditions

• Start: immediately
• Flexible working hours
• Full time (40 hours / week)
• Responsible tasks
• Remuneration: by arrangement
• Place of work: Frankfurt am Main

Are you interested in this position? Then we look forward to receiving your application documents, including your earliest possible starting date and your salary expectations, at [e-mail].