Mandatory Internship: Customer Service

Sprachcaffe Reisen GmbH; Frankfurt; On-site; EUR 5,000 - 8,400; Full time

Job summary

Sprachcaffe Reisen GmbH is seeking a dedicated and flexible Intern for the language travel department at their headquarters in Frankfurt. This internship offers the chance to understand various aspects of language travel while preparing offers and advising customers.

The ideal candidate should have a degree focused on tourism, excellent English skills, and effective communication abilities. This full-time or part-time internship lasts 3-6 months with flexible starting dates, providing a valuable qualification for future job prospects.

Qualifications

• Degree in tourism or related field.
• Relevant practical experience is preferred.
• Very good command of English, both written and spoken.
• Knowledge of another foreign language is an advantage.
• Good MS Office skills (Outlook, Word, Excel).
• High affinity for tourism, travel and languages.
• Open personality and strong communication skills.
• Reliability, personal responsibility and commitment.

Responsibilities

• Advising customers and preparing offers.
• Input of bookings and updating travel documents.
• Correspondence with language schools and agencies worldwide.
• Correspondence with language schools and agencies worldwide, mostly in English.
• Processing of various current projects.

Skills

Very good command of written and spoken English

Good MS Office skills (Outlook, Word, Excel)

Knowledge of another foreign language

High affinity for tourism, travel and languages

Strong communication skills

Education

Degree, ideally with a focus on tourism

Tools

MS Office

Job description

You are communicative, motivated, reliable and interested in the tourism sector? You speak very good English, can work independently without any problems and would like to help with the worldwide organization and marketing of language travel? Then we are the right place for you!

We are looking for a dedicated and flexible Intern for the language travel department at our headquarters in Frankfurt.

During the internship you will have the opportunity to get to know different areas of the language travel program and thus gain a comprehensive insight into the work of a renowned educational travel company.

Depending on your focus, your main tasks would be advising customers on Sprachcaffe's products, helping to develop and optimize all of the company's online and offline marketing strategies, and/or recruiting and training our language travel instructors.

We thus offer you the opportunity to gain diverse work experience in an exciting field and to add a valuable qualification to your resume. For particularly dedicated interns, Sprachcaffe also opens up interesting career prospects.

Tasks

• Advising customers and preparing offers
• Input of bookings
• Updating travel documents and accommodation details
• Correspondence with language schools and agencies worldwide, mostly in English
• Processing of various current projects

Requirement

• Degree, ideally with a focus on tourism
• Relevant practical experience
• Very good command of written and spoken English
• Knowledge of another foreign language would be an advantage
• Good MS Office skills (Outlook, Word, Excel)
• High affinity for tourism, travel and languages
• Open personality and strong communication skills
• Reliability, personal responsibility and commitment

Conditions

• Start: by arrangement
• Duration: 3-6 months, preferably longer
• Working hours: full time (40 hours / week) or part time
• Remuneration: by arrangement
• Place of work: Frankfurt am Main