Customer-Facing Senior Project Manager – Retail Industry (f/m/d)

SAP IT Business Systeme; Garching bei München; On-site; EUR 110,000 - 140,000; Full time

Benefits offered by this job

Structured onboarding

Buddy program

Mentoring network

Job summary

SAP is seeking a Customer-Facing Senior Project Manager for the Retail Industry in Germany. You will lead large-scale SAP transformation programs, manage scope, budgets, and executive stakeholders, and drive delivery across teams in a fast-paced environment.

You will collaborate with C-suite and business partners in German and English, leveraging SAP Activate and an agent-led toolchain to ensure successful outcomes. Onboarding and mentorship are part of the program.

Qualifications

• Eight+ years SAP consulting experience.
• Several years in a leading project management role.
• Delivered complex SAP projects in the retail sector.

Responsibilities

• Own large-scale SAP transformation programs for retail customers.
• Lead SAP implementations using the SAP Activate Agile methodology.
• Manage an agent-led toolchain — SAP Cloud ALM, SAP Signavio, SAP LeanIX.
• Lead and develop interdisciplinary project teams and growth.
• Drive presales activities, manage proposals, and build executive relationships.

Skills

SAP consulting

Project management

Stakeholder management

Bilingual German/English

Tools

SAP Activate

SAP Cloud ALM

SAP Signavio

SAP LeanIX

Job description

Customer-Facing Senior Project Manager – Retail Industry (f/m/d)

• Full-time

What you'll bring

You have at least eight years of SAP consulting experience. Several of those years were spent in a leading project management role. You have successfully delivered complex, large-scale SAP projects in the retail sector.

You communicate with clarity and confidence — at every level, including the C-suite — in both German and English. You build trust with customers and stakeholders by staying consistent and direct. You manage conflict well and keep projects on track, even in complex environments.

You bring deep SAP knowledge and end-to-end process expertise in retail and wholesale. You have experience managing project scope, budgets, and resources. A certification in project management (PMP, PRINCE2) or SAP Activate methodology is a plus.

AI tools are part of how you work every day. You apply Agentic AI, use context engineering, and assure the quality of AI-generated results. You help teams adopt AI tools and use AI-assisted automation to improve delivery. Pre-sales experience and long-term customer relationship management round out your profile.

What you'll build

You take full ownership of large-scale SAP transformation programs for retail customers. You are responsible for project scope, budgets, resource planning, and executive-level stakeholder management.

• You lead SAP implementations using the SAP Activate Agile methodology.
• You manage an agent-led toolchain — SAP Cloud ALM (project tracking), SAP Signavio (process intelligence), and SAP LeanIX (enterprise architecture).
• You lead and develop interdisciplinary project teams, supporting their professional growth.
• You drive presales activities, manage proposal processes, and build customer relationships at the decision-making level.
• You contribute to developing and refining the team's delivery approach.

Where you belong

You join a specialised team of architects and project managers with concentrated retail industry expertise. This team delivers some of the most complex SAP programs in the German retail market — and is recognised for its methodological approach to large-scale transformation.

The team is part of SAP Customer Engagement & Adoption, the consulting organisation of SAP. In the Industry Division Retail, we help German retail customers realise the value of SAP Cloud solutions quickly and sustainably. Implementation precision and lasting customer outcomes are what we measure ourselves by.

You will receive structured onboarding, a buddy program, and access to a mentoring network from day one.

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

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