Customer & Development Operations

United States Digital Space LLC; München; Vor Ort; EUR 70.000 - 110.000; Vollzeit

Benefits dieser Stelle

Day-one responsibility

AI tools (Claude, n8n)

Direct customer access

Munich-based team

Zusammenfassung

United States Digital Space LLC in Munich seeks a founder-at-heart commercial operator who can turn our planning platform into a gateway for the next stage of our product. You will work directly with the founders to build a new function from the ground up and engage customers across Germany.

Your role blends sales, customer success, product, and business development. You thrive without templates, love talking to customers, and create data-driven, scalable processes with dashboards that highlight

Qualifikationen

• Experience in fast-paced environments, ideally in consulting, hypergrowth startups, or energy/infrastructure commercial roles.
• Structured processes management with large customer portfolios.
• German language at C1 or higher to serve German-speaking customers.

Aufgaben

• Build a new function from the ground up in close collaboration with the founders.
• Stay close to our customer base and identify projects moving toward deployment across Germany.
• Engage customers and partners to turn planning into a deployable gateway for the product.

Kenntnisse

Founder mindset

Customer engagement

Data-driven

Jobbeschreibung

You'll stay close to our customer base, spot which projects are moving toward deployment, and make sure the company is there when they do: turning our planning platform into a gateway for the next stage of our product. You'll work directly with the founders and help build a new function from the ground up.

You'll Have Fun If You Are Founder at Heart

• You get energy from building something that doesn't exist yet — no templates, no playbook
• You thrive wearing multiple hats across sales, customer success, product, and business development

Commercially Sharp

• You genuinely love talking to customers and are curious about their world
• People want to say yes to you — whether you're building trust or closing the next step

Data-Driven and Structured

• You're as comfortable in data (e.g., Supabase or Hubspot) as you are on a customer call
• You don't just track things, you build systems: scalable processes, automated workflows, dashboards that tell you what to do next
• You believe that the best commercial instinct is backed by data

You Won't Have Fun If You

• Can't spend half your day talking to customers: this role lives and dies on relationships
• Feel uncomfortable digging into databases, user stats, or platform analytics
• Expect top-down instructions: we trust you to figure it out
• Prefer a typical 9–5: we move fast and take full ownership
• Don't enjoy being close to customers and partners — we visit sites across Germany
• Are scared of hardware: You’ll build a solid understanding of the energy system on site and stay on top of our integration landscape to get our battery projects running

Qualifications

• Fast-paced environment in your past: top-tier consulting, a hypergrowth startup, or a commercial role in energy or infrastructure
• Experience in operations-focused roles and managing a large customer portfolio with structured processes
• C1 German or higher — most of our customers are German-speaking
• Bonus: Familiarity with energy project development, storage, or grid-connected assets

Perks

• Responsibility from day one → the best idea wins, regardless of who it comes from
• All the tools you need → Claude, n8n or any other AI subscriptions, whatever helps you build faster
• Direct customer access → build what matters, see impact immediately
• Munich-based → work alongside founders solving hard problems together

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