Contract Maintenance Manager (CMM)

King & George; Grafenwöhr; On-site; EUR 100,000 - 135,000; Full time

Job summary

King & George seeks a Contract Maintenance Manager (CMM) to lead Operations, Maintenance, and Facility Management across Bavaria MTF sites. You will prioritize work, ensure regulatory compliance, and drive continuous improvement across multiple facilities in a DoD environment.

Responsibilities include developing maintenance plans, cross-site SOPs, and quarterly performance reviews. The role requires coordinating with DHA leadership, German authorities, and subcontractors to meet safety, quality,

Qualifications

• 3+ years in VM/O&M for medical facilities or similar environments
• 5+ years in commercial building maintenance supervision
• Proficient with TJC, NFPA, UFC, OSHA, EPA and DIN codes/regulations
• English and German proficiency at Level III (read/write/speak)

Responsibilities

• Develop and maintain the Facilities Operation & Maintenance Plan (FOMP) and submittals.
• Design cross-site SOPs for preventive, predictive, and corrective maintenance.
• Prepare and present quarterly business reviews with KPIs.
• Forecast labor, materials, and subcontractor needs 90 days in advance.
• Negotiate SLAs with subcontractors for discounts and guarantees.
• Respond onsite within one hour for emergencies.
• Develop continuity-of-operations procedures for critical systems.
• Lead weekly coordination meetings with COR, FM, and DHA stakeholders.
• Coordinate with German authorities on permits and building codes.
• Deliver monthly reports with EV analyses, risk updates, and trends.

Skills

Leadership

O&M management

Budgeting

Regulatory compliance

Stakeholder coordination

Emergency response

Tools

TJC

NFPA

UFC

OSHA

EPA

DIN standards

Job description

Job Details

Job Location: Bavaria, Germany - Grafenwoehr Lager, Germany 92655

Position Title: Contract Maintenance Manager (CMM)

Area of Requirement: DHA Region–Europe MTFs, Bavaria, Germany (Vilseck/Grafenwohr, Hofenfels, Stuttgart, Katterbach/Ansbach)

Scope of Position

As the prime contractor’s single point of authority for all Operations, Maintenance, Repair, and Facility Management support under this task order, the CMM directs daily O&M across multiple Bavaria MTF sites. The CMM holds full decision-making authority for work prioritization, emergency response (one-hour onsite), and contract compliance with TJC, NFPA, UFC, OSHA, EPA, and host-nation regulations. In this expanded role, the CMM also establishes cross-site standard operating procedures (SOPs), leads quarterly performance reviews, and integrates continuous improvement methodologies such as Lean and Kaizen into daily operations. The CMM mentors site-level maintenance leads, synthesizes lessons learned into contract amendments, and collaborates with DHA Region–Europe leadership to align local processes with broader DoD policies.

Tasks and Capabilities Required

• Strategic O&M Leadership & Planning
  • Develop and maintain the Facilities Operation & Maintenance Plan (FOMP) and all required submittals per Attachment 7.0; update annually or as-directed.
  • Design cross-site SOPs for preventive, predictive, and corrective maintenance workflows to ensure consistency among all Bavaria MTFs.
  • Prepare and present quarterly business reviews to DHA-FE and COR, including KPIs such as uptime percentages, response times, and cost variances.
• Resource & Budget Management
  • Generate detailed resource-loading charts; forecast labor, materials, and subcontractor needs 90 days in advance.
  • Monitor budget expenditures against baseline; propose and justify reprogramming when variances exceed 5%.
  • Negotiate annual service-level agreements (SLAs) with subcontractors to secure volume discounts and performance guarantees.
• Emergency & Continuity Management
  • Respond onsite within one hour for emergency or urgent service orders; coordinate with on-call teams and local emergency services.
  • Develop and exercise continuity-of-operations procedures for mission-critical systems (e.g., medical gas, HVAC, power) via biannual tabletop and field drills.
  • Oversee after-action reviews (AARs) following critical incidents; implement corrective-action plans to prevent recurrence.
• Stakeholder Coordination & Communication
  • Chair weekly coordination meetings with COR, FM, DHA-FE, host-nation facility authorities, and subcontractor leads to align scope, schedule, and budget.
  • Facilitate monthly stakeholder workshops to review trends in work performance, safety incidents, and quality metrics.
  • Act as liaison between local German authorities and DHA representatives for building code inquiries and permit applications.
• Regulatory Compliance & Reporting
  • Verify work conforms to TJC, NFPA, UFC, OSHA, EPA, and applicable German DIN standards; coordinate third-party inspections as required.
  • Deliver comprehensive monthly reports including earned-value analyses, risk-register updates, corrective-action statuses, and trending analyses.
  • Maintain an environmental compliance log; ensure hazardous waste disposal and recycling meet EU REACH and local regulations.

Mandatory Experience and Certifications

• Minimum 3 years’ experience in business-occupancy medical facility O&M and 5 years’ in commercial building maintenance/renovation supervision.
• Demonstrated ability to lead multi-site maintenance operations under DoD or DHA contracts.
• Proficient in TJC, NFPA, UFC, OSHA, EPA, and German DIN codes and regulations.
• English and German Language Proficiency Level III (read/write/speak).

Preferred/Desired Certifications

• ASHE Certified Healthcare Facility Manager (CHFM).
• DMLSS-FM System Administrator Certification.
• Lean Six Sigma Green Belt.