Commercialisation Manager

Total System Services; Frankfurt; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A global payments technology company is seeking a Commercialisation Manager in Frankfurt, Germany. The role involves developing strategies for product launches, enhancing market performance, and ensuring customer adoption. We require 5+ years of experience in the payments industry and fluency in English and German. This is an opportunity to significantly impact the technology landscape of payments.

Qualifikationen

• 5+ years of experience in a similar role with strong knowledge of the payments industry.
• Fluent in English and German (B2).
• Experience working with business stakeholders in a cross-functional matrix environment.

Aufgaben

• Ensure successful market introduction and customer adoption for a new product.
• Conduct market research and develop pricing strategies.
• Create go-to-market launch plans and measure performance.

Kenntnisse

Leadership skills

Communication

Business acumen

Project management

Analytical skills

Ausbildung

Bachelor's degree

Jobbeschreibung

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best‑in‑class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

PURPOSE

The Global Commercialisation team exists to drive long‑term competitiveness of our products and to support revenue growth by delivering more value to our customers. The Commercialisation Manager will support the development of commercialisation playbooks for various product launches covering commercial modelling, operational readiness and Go To Market plans working with key stakeholders from across the business.

DUTIES AND RESPONSIBILITIES

The key objectives for this role is to ensure successful market introduction and customer adoption for a new product and improving the performance of in‑market products.

Responsibilities include:

• Commercial Modelling: Market research and customer intelligence, value proposition, financial modeling, pricing strategies, local policies & regulatory requirements etc.

• Operational readiness: Support model design & support team enablement, sales structure & sales enablement plan, merchant boarding journey and system updates etc.

• GTM: Launch plan including pilot programmes, measurement & reporting on KPIs, marketing & product marketing branding, messaging and materials.

• Create go‑to‑market launch plan, including timelines, activities and communication.

• Rollout commercialisation frameworks across the central Europe region through running workshops for commercial modelling, product launches and remediating product performance.

• Drive customer readiness and adoption.

• Ensure cross‑functional alignment.

• Train local teams on best practices for commercialisation
  

Metrics of Success for a product launch and product performance will include:

1. Market penetration

2. Customer adoption

3. Revenue impact

COMPETENCIES (KNOWLEDGE / SKILLS or ABILITIES / BEHAVIOR)

• Proven strong leadership skills with exceptional communication at all levels.

• Forward looking with a holistic approach.

• Deep understanding of our products, markets and value propositions.

• Ability to motivate and influence others and move toward a common vision or goal.

• Flexible and adaptable; able to work in ambiguous situations.

• Resilient and tenacious with a propensity to persevere.

• Team player and able to work collaboratively with and through others.

• Acute business acumen and understanding of organisational issues and challenges.

• Experience with large-scale organisational change efforts and ability to complete analysis that drive business decisions.

• Up to date knowledge and experience of programme and change management principles, methodologies and tools.

• Project management experience is a significant advantage but not essential.

QUALIFICATIONS

• 5+ years of experience in a similar role with strong knowledge of the payments industry (Merchant Acquiring, POS, e‑commerce), preferably in the German market and/or a strong technical background.

• Fluent in English and German (B2), both written and spoken.

• 5+ years of experience working with business stakeholders within a cross‑functional matrix environment.

• Bachelor’s degree from college or university.

• Ability to engage and influence senior leaders and stakeholders in large, complex, matrix organisations, and deliver results through internal and external virtual teams.

• Ability to communicate effectively with various stakeholder groups.

• Ability to work independently within a complex and often ambiguous environment, provide fact‑based recommendations to stakeholders and juggle multiple initiatives at once.

• Strong project management skills.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail].