Clinical Account Manager DACH & Netherlands

Chronos Systems Inc.; Hamburg; Vor Ort; EUR 80.000 - 110.000; Vollzeit

Zusammenfassung

Chronos Systems Inc. is seeking a field-focused specialist to drive clinical and commercial utilization across a portfolio spanning neurology and neurosurgery. You will engage across DACH and NL sites to grow patient volumes and recurring revenue through service lines and consumables.

The role calls for relationship-building across hospital teams, independent execution, and hands-on problem solving. Fluent German and English are essential; extensive travel (~70%) is expected.

Qualifikationen

• 2+ years in a customer-facing medical device clinical/technical role.
• 2+ years building relationships across multi-level hospital accounts for a technical solution.
• 1+ year helping launch or scale a new product, service line or market entry.
• Experience in neurology/neurosurgery/neuromodulation is a plus but not required.
• Fluent in German and English.

Aufgaben

• Own utilization growth for a defined group of sites with installed base and new launches.
• Focus on brain/neuro applications and drive annual targets for treatments and recurring revenue.
• Build awareness with neurologists, clinicians, patient orgs, patients and caregivers.
• Embed in customer environments by mapping hospital operations and finances.
• Identify bottlenecks and implement practical fixes to improve outcomes.
• Partner with customer leadership to secure a seat at the table for programs.
• Coordinate with sales, marketing, PR, reimbursement to align strategy and execution.

Kenntnisse

Relationship building

Executive communication

Independent work habits

German & English fluency

Travel readiness

Ausbildung

BS/MS in science/engineering/clinical or MBA with commercial focus

Jobbeschreibung

Our client is a truly innovative and unique medtech company where you will drive clinical and commercial utilization across a portfolio of new and existing customer sites in DACH and the Netherlands in the fields of neurology and neurosurgery. The aim is to grow patient volumes and recurring revenue (e.g., service and consumables) and to help sites build a repeatable, profitable “service line” model.

Territory focus

• Priority centers in Northern Germany and the Netherlands, with broader coverage across the DACH & NL region.

What you bring

Education/background

• Scientific degree (BS/MS), engineering/technical background, or clinical background (e.g., nurse, radiology tech), or MBA/commercial background with a strong sales/marketing foundation.

Experience (typically 5–7 years; areas may overlap)

• 2+ years in a customer-facing medical device clinical/technical role
• 2+ years building relationships across multiple levels in complex hospital accounts for a highly technical solution.
• 1+ year helping implement or scale a new product, service line, or market entry (sales, marketing, product, and project/program management are all valid).
• Experience with neurology, neurosurgery, neuromodulation, deep brain stimulation, and movement disorders can be a strong plus but not a must.

Skills & traits

• Strong relationship builder who can influence bottom-up and top-down across hospital functions.
• Operates with urgency, ownership, and reliability; comfortable being measured on outcomes.
• Big-picture thinker with practical problem‑solving ability; can design workable solutions, not just slide decks.
• Excellent communication: can align internal teams and external stakeholders around a shared plan and drive execution.
• Able to work independently while coordinating tightly with peers and cross‑functional partners.
• Hands‑on, creative, and team‑oriented.
• Fluent in German and English.
• Willing to travel extensively (approximately70%).

What you’ll do

• Own utilization growth across a defined group of installed‑base and newly launched sites.
• Focus primarily on brain/neuro applications (neurosurgery and neurology).
• Deliver annual targets for: number of treatments/procedures, recurring revenue streams tied to site activity (e.g., service and disposables/consumables)
• Build awareness and referral momentum with: referring neurologists and clinicians, patient organizations and patient communities, patients and caregivers
• Embed deeply in each customer environment: understand hospital operations, patient flow, and decision‑making; map the site’s financial and operational model
• Identify bottlenecks and implement practical fixes to improve outcomes
• Act as a trusted business partner to customer leadership—able to influence plans and secure a “seat at the table” for program decision‑making.
• Coordinate with internal teams (sales, marketing, PR/communications, reimbursement/market access) to:
• Align site strategy and execution
• Run local awareness initiatives, support positioning, and consistent messaging
• Serve as the connective tissue between the customer and internal stakeholders to keep execution moving.