Client Solutions Manager - Tech & Telco - Berlin

TikTok; Berlin; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading social media platform in Berlin is seeking a Client Solutions Manager to analyze campaign performance and manage client relationships. The role requires over 5 years of experience in account management or digital advertising and fluency in both German and English. The ideal candidate will drive client success through data-driven insights and solutions, fostering strong partnerships with a consultative approach.

Qualifikationen

• 5+ years of experience in client solutions, account management or digital advertising.
• Fully fluent in German & English.
• Proven experience managing campaigns across digital/social platforms.

Aufgaben

• Analyze campaign performance data for actionable insights.
• Manage and grow client relationships and deliver solutions.
• Conduct regular business reviews to strengthen client partnerships.

Kenntnisse

Client solutions experience

Account management

Digital advertising

Fluent German

Fluent English

Jobbeschreibung

Client Solutions Manager - Tech & Telco - Berlin

5 days ago Be among the first 25 applicants

Responsibilities

• Analyze campaign performance data to provide actionable, data-driven insights that improve advertising outcomes, maximize client revenue, and increase ROI and efficiency.
• Act as a product expert, educating clients and agency partners on solutions, best practices, and new features to drive adoption and business growth.
• Manage and grow local and global client relationships by delivering scaled solutions and supporting strategic product adoption.
• Conduct regular business reviews and adopt a consultative approach to strengthen long-term client partnerships, in close collaboration with Brand Partnership Managers.
• Lead campaign kickoffs and oversee all timelines, asset delivery, and optimization opportunities using data-driven analysis.
• Develop compelling sales materials and presentations leveraging market trends, case studies, industry insights, and third-party data.
• Liaise with international product and engineering teams to troubleshoot and resolve client issues throughout the campaign lifecycle.
• Partner cross-functionally to improve product offerings, internal processes, and overall client satisfaction.

Qualifications

Minimum Qualifications

• 5+ years of experience in client solutions, account management or digital advertising.
• Fully fluent German & English language skills required in order to communicate with clients effectively.
• Proven, professional experience in client solutions, account management or digital advertising.
• Demonstrated experience managing campaigns across digital/social platforms.
• You are able to demonstrate Ad tech product knowledge in the consumer electronics/consumer technologies industry.
• Background/experiences in performance campaigns.

Preferred Qualifications

• Deep understanding of digital landscape and a passion for social media.
• Detail oriented, with exceptional organisational skills.
• Previous experience working across multi markets preferred but not necessary.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.