Client Solutions Manager, Financial Services- Global Business Solutions - Munich

TikTok; München; Vor Ort; EUR 90.000 - 120.000; Vollzeit

Zusammenfassung

TikTok is hiring a Client Solutions Manager for Global Business Solutions in Munich to educate clients and agency partners on TikTok's advertising solutions, analyze campaign data, and drive adoption of new features. This role emphasizes building strong client relationships and delivering data-driven insights across financial services campaigns.

With 5+ years in client solutions and 3+ years in financial services, you will collaborate with cross-functional teams, manage campaigns end-to-end, and

Qualifikationen

• 5+ years of experience in client solutions, account management or digital marketing/advertising.
• 3+ years of experience in Financial services
• 3+ years of media planning expertise and advertising effectiveness/measurement
• Hands-on campaign management across digital platforms and advertising tech products.
• Ad tech product knowledge in the Financial services industry
• Background in performance and app campaigns
• Excellent verbal and written communication skills in German and English

Aufgaben

• Act as a product expert, educating clients and agency partners on solutions, best practices, and new features to drive adoption and business growth.
• Analyze campaign performance data to provide actionable, data-driven insights that improve advertising outcomes, maximize client revenue, and increase ROI and efficiency.
• Manage and grow client relationships by delivering scaled solutions and supporting strategic product adoption.
• Conduct regular business reviews and adopt a consultative approach to strengthen long-term client partnerships, in close collaboration with Brand Partnership Managers.
• Lead campaign kickoffs and oversee all timelines, asset delivery and optimization opportunities using data-driven analysis.
• Develop compelling sales materials and presentations leveraging market trends, case studies, industry insights, and third-party data.
• Work and collaborate with a diverse group of internal cross functional teams, support the team to identify, create, and implement creative ad solutions grounded on achieving measurable business results for client partners.
• Liaise with international product and engineering teams to troubleshoot and resolve client issues throughout the campaign lifecycle

Kenntnisse

Client solutions

Account management

Digital marketing

Advertising tech

German-English bilingual

Tools

Ad tech platforms

Jobbeschreibung

Client Solutions Manager, Financial Services- Global Business Solutions - Munich

Location:

Employment Type: Regular

Job Code: A141290A

Responsibilities

• Act as a product expert, educating clients and agency partners (media, creative, marketing) on solutions, best practices, and new features to drive adoption and business growth.
• Analyze campaign performance data to provide actionable, data-driven insights that improve advertising outcomes, maximize client revenue, and increase ROI and efficiency.
• Manage and grow client relationships by delivering scaled solutions and supporting strategic product adoption.
• Conduct regular business reviews and adopt a consultative approach to strengthen long-term client partnerships, in close collaboration with Brand Partnership Managers.
• Lead campaign kickoffs and oversee all timelines, asset delivery and optimization opportunities using data-driven analysis.
• Develop compelling sales materials and presentations leveraging market trends, case studies, industry insights, and third-party data.
• Work and collaborate with a diverse group of internal cross functional teams, support the team to identify, create, and implement creative ad solutions grounded on achieving measurable business results for client partners.
• Liaise with international product and engineering teams to troubleshoot and resolve client issues throughout the campaign lifecycle.

Qualifications

Minimum Qualifications

• 5+ years of experience in client solutions, account management or digital marketing/advertising.
• 3+ years of experience in Financial services
• 3+ years of media planning expertise and advertising effectiveness/measurement
• Experience of hands‑on campaign management across digital platforms and advertising tech products.
• You are able to demonstrate Ad tech product knowledge in the Financial services industry
• Background in performance and app campaigns.
• Excellent verbal and written communication skills in German and English

Preferred Qualifications

• Deep understanding of digital landscape and a passion for social media.
• Detail oriented, with exceptional organisational skills.
• Background/experiences in performance and branding campaigns.
• Proven success in a highly dynamic, rapidly changing environment.

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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