Client Manager - Frankfurt

Bruin; Frankfurt (Oder); On-site; EUR 65,000 - 90,000; Full time

Job summary

Qualifications

• University degree in Finance, Economics or related discipline.
• Fluent German and English, both written and spoken.
• Experience in asset management, investment management or financial services.

Responsibilities

• Provide day-to-day administrative and client service support to the German sales team.
• Partner with Sales Directors to manage existing client relationships and support onboarding of new clients.
• Manage inbound client queries with internal teams to provide timely responses.
• Collaborate with pan-European teams across Client Service, Product, Legal & Compliance, Operations, Marketing, Performance, RFP and Investment.
• Coordinate marketing materials, presentations and RFP responses.

Skills

Fluent German

Fluent English

Client service

Relationship management

Organisational skills

Education

University degree in Finance/Economics

Tools

CRM systems

Job description

Location: Frankfurt, Germany
Sector: Asset Management / Investment Management
Employment Type: Permanent

The Opportunity

Client Manager - Frankfurt

We are working on behalf of a leading global investment management organisation to appoint a Client Manager to join its Frankfurt office.

This is a key client-facing role within the organisation's EMEA Client Services function, partnering closely with the German Wholesale Sales team and collaborating with colleagues across Europe.

The successful candidate will play an important role in supporting client relationships, coordinating sales and client service activity, providing market intelligence and ensuring a high level of service to clients and distribution partners.

Key Responsibilities

• Provide day-to-day administrative and client service support to the German sales team.
• Partner with Sales Directors to manage existing client relationships and support the onboarding of new clients.
• Manage inbound client queries, working closely with Investment, Operations, Compliance and other internal teams to provide accurate and timely responses.
• Collaborate with pan-European teams across Client Service, Product, Legal & Compliance, Operations, Marketing, Performance, RFP and Investment.
• Coordinate marketing materials, presentations and RFP responses.
• Maintain accurate client and activity records within the CRM system and monitor product interest and pipeline activity.
• Oversee client reporting and mailouts, ensuring accurate and timely delivery.
• Build strong relationships with local investment and marketing platforms and distribution partners.
• Support platform onboarding, including new share classes, fund information and supporting documentation.
• Assist with client and platform onboarding processes, including distribution agreements, rebate arrangements, share class launches and due diligence.
• Prepare internal reporting, monitor client flows and identify relevant opportunities.
• Support the planning and organisation of client events, including roadshows, roundtables and webinars.
• Coordinate targeted marketing campaigns and ensure relevant activity is captured within the CRM.
• Conduct market research and prepare market intelligence to support the sales team.
• Take responsibility for local office management activities.

About You

The ideal candidate will have:

• A university or business school degree, ideally in Finance, Economics or a related discipline.
• Fluent German and English, both written and spoken.
• Experience within asset management, investment management, financial services or a related institutional environment.
• Strong client service and relationship management skills.
• Excellent organisational skills and a high level of attention to detail.
• The ability to work independently while also collaborating effectively within a wider team.
• A proactive, solution-focused approach with strong commercial awareness.

  Why Consider This Opportunity?

  This is an excellent opportunity to join a highly established investment management organisation in a visible, client-facing position within its European business.

  You will work closely with senior sales professionals and a broad range of internal investment and distribution teams, giving you exposure to clients, products and markets across the EMEA region.