Client Advisor KaDeWe

DOLCE&GABBANA; Berlin; On-site; EUR 30,000 - 40,000; Full time

Job summary

A luxury fashion brand in Berlin is seeking a Client Advisor to serve as a brand ambassador, providing exceptional customer service in our Berlin KaDeWe store. The role requires fluency in German and English, and relevant experience in luxury retail. You will be responsible for promoting products, building long-term relationships with customers, and maintaining store standards to align with the company’s projects. This full-time position is suited for an entry-level candidate with strong interpersonal skills and a positive attitude.

Qualifications

• Fluent in German and English; additional languages are a plus.
• Experience in luxury retail is essential.
• Motivated with professional selling techniques.
• Strong customer focus and excellent communication skills.

Responsibilities

• Promote and sell products to understand customer needs.
• Deliver exceptional customer service and build relationships.
• Maintain store standards according to guidelines.
• Transmit company projects through product knowledge.

Skills

Fluency in German

Fluency in English

Luxury retail experience

Positive attitude

Interpersonal skills

Team player

Job description

We are currently looking for a Client Advisor for our store in Berlin KaDeWe. As a Client Advisor, you will be the Brand ambassador and you will make sure to provide an excellent service to every customer.

Key Responsibilities

• Promote and sell products by identifying our international customers’ needs.
• Deliver outstanding customer service and build long‑term relationships with customers.
• Maintain the store standards according to the guidelines.
• Embody and transmit with passion the company projects through effective product knowledge.

Requirements

• Fluency in German and English. Other languages are considered a plus.
• Relevant experience in luxury retail.
• Self‑motivation with a positive attitude and professional selling techniques.
• Strong customer focus with strong presentation, interpersonal and communication skills.
• Strong team player.

Location

Germany – Berlin KaDeWe

Seniority level

Entry level

Employment type

Full‑time

Job function

Consulting, Information Technology, and Sales

Industries

Retail Apparel and Fashion; Retail Luxury Goods and Jewelry