Clerical Quality Assurance Coordinator

Jobtailor; Deutschland; Vor Ort; EUR 31.000 - 40.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a detail-focused clerical specialist to process client submissions, verify required data for clinical reviews, and maintain accurate documentation in the system.

You will invoice daily, communicate with physicians and clients, and ensure HIPAA compliance while supporting the Clinical QA Department to meet deadlines. Strong typing (40 WPM), MS Word/Excel/Outlook skills, and confidentiality are essential for success in this role.

Qualifikationen

• High school diploma or equivalent required.
• Minimum one year clerical experience; or equivalent combination of education and experience preferred.
• Experience in a medical office or insurance industry preferred.
• Must possess complete knowledge of general computer, fax, copier, scanner, and telephone.
• Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
• HIPAA regulations and compliance understood.
• Must be a qualified typist with a minimum of 40 W.P.M.
• Ability to follow instructions and respond to management's directions accurately.
• Demonstrates accuracy, thoroughness, and attention to detail.

Aufgaben

• Receive client submissions and input client and examinee data in the system.
• Verify all cases contain information needed for the clinical review process.
• Maintain daily contact with the Clinical QA Department regarding workflow and status of pending reports.
• Track documentation of all processes, communications, report status and due dates.
• Maintain a daily log of files that require follow up, clarification or concerns in the tracker.
• Receive completed reports and review for completeness and accuracy, including proper formatting, grammar and sentence structure.
• Complete and or ensures all invoicing is billed daily and in accordance with company practices and client contract agreements.
• Handle and respond promptly to incoming communication from physicians or clients requesting report status or information.
• Work with transcriptionists and/or physicians’ offices regarding report details, clarification, addendums, etc.
• Ensure all medical records and reports are properly documented and saved in the appropriate location.
• Notify management of any report issues or concerns.
• Ensure all practices are carried out in accordance with HIPAA compliance practices, state and federal safety standards and legal regulations.
• Promote effective and efficient utilization of clinical resources and supplies.
• Perform other duties as assigned.

Kenntnisse

HIPAA Compliance

Medical Office Experience

Microsoft Office Suite

Typing 40 WPM

Clerical Experience

Ausbildung

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Fax Machine

Scanner

Jobbeschreibung

• Receive client submissions and input client and examinee data in the system.
• Verify all cases contain information needed for the clinical review process.
• Maintain daily contact with the Clinical QA Department regarding workflow and status of pending reports.
• Track documentation of all processes, communications, report status and due dates.
• Maintain a daily log of files that require follow up, clarification or concerns in the tracker.
• Receive completed reports and review for completeness and accuracy, including proper formatting, grammar and sentence structure.
• Complete and or ensures all invoicing is billed daily and in accordance with company practices and client contract agreements.
• Handle and respond promptly to incoming communication from physicians or clients requesting report status or information.
• Work with transcriptionists and/or physicians’ offices regarding report details, clarification, addendums, etc.
• Ensure all medical records and reports are properly documented and saved in the appropriate location.
• Notify management of any report issues or concerns.
• Ensure all practices are carried out in accordance with HIPAA compliance practices, state and federal safety standards and legal regulations.
• Promote effective and efficient utilization of clinical resources and supplies.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent required.
• Minimum one year clerical experience; or equivalent combination of education and experience preferred.
• Experience in a medical office or insurance industry preferred.
• Must possess complete knowledge of general computer, fax, copier, scanner, and telephone.
• Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
• Must have a full understanding of HIPAA regulations and compliance.
• Must be a qualified typist with a minimum of 40 W.P.M.
• Ability to follow instructions and respond to managements’ directions accurately.
• Demonstrates accuracy and thoroughness.
• Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
• Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
• Must be able to work independently, prioritize work activities and use time efficiently.
• Must be able to maintain confidentiality.
• Must be able to demonstrate and promote a positive team -oriented environment.
• Must be able to stay focused and concentrate under normal or heavy distractions.
• Must be able to work well under pressure and or stressful conditions.
• Must possess the ability to manage change, delays, or unexpected events appropriately.
• Demonstrates reliability and abides by the company attendance policy.
• Must maintain a professional and clean appearance at all times consistent with company standards.

Core Competencies

Demonstrates proficiency in managing client submissions, ensuring compliance with HIPAA regulations, and maintaining accurate documentation. Exhibits strong communication skills and the ability to work independently while prioritizing tasks effectively.

Highest-signal resume keywords

• HIPAA Compliance
• Medical Office Experience
• Microsoft Office Suite
• Typing Speed of 40 W.P.M.
• Clerical Experience

ATS Optimization Keywords

Hard Skills

• Data Entry
• Documentation Management
• Report Review
• Invoicing
• Quality Assurance

Soft Skills

• Communication Skills
• Attention to Detail
• Time Management
• Team Collaboration
• Problem Solving

Industry Keywords

• Clinical Review Process
• Medical Records
• Insurance Industry
• Client Communication
• Confidentiality

Tools & Technologies

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Fax Machine
• Scanner