Clinical Change Manager (all genders)

Avelios Medical; München; On-site; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Flexible working hours

Monthly meal allowance up to 75 euros

Virtual stock option package

Access to discounts

Coverage for Deutschlandticket

Subsidized Urban Sports Club membership

Corporate Benefits

Job summary

A healthcare technology company in Germany is looking for a Change Manager (all genders) to support hospitals during the introduction of their software solution. This role will focus on training end users, managing stakeholder communication, and ensuring smooth transitions in hospitals. Candidates should have practical experience in hospital settings, excellent communication skills, and be fluent in German. The position includes benefits like flexible working hours, meal allowances, and a virtual stock option package.

Qualifications

• Practical experience in hospitals or implementing clinical IT systems.
• Strong understanding of clinical workflows and user needs.
• Excellent communication and empathy skills.
• Structured, solution‑oriented mindset and experience with documentation or ticketing systems.
• High ownership, resilience and hands‑on attitude.
• Fluent German and working proficiency in English.

Responsibilities

• Coordinate end-user trainings and oversee hypercare phases.
• Conduct on-site and remote trainings before go-live.
• Act as the main contact during go-live and stabilization.
• Manage change and stakeholders in the clinical environment, addressing concerns proactively.
• Collect, analyze, and document user feedback, issues, and improvement opportunities.
• Communicate and prioritize insights for internal teams to improve software and rollout processes.

Skills

Experience in hospitals or clinical IT systems

Understanding of clinical workflows

Excellent communication skills

Problem-solving mindset

Fluent German

Good working proficiency in English

Ownership

Resilience

Tools

Ticketing systems

Documentation tools

Job description

Overview

Our mission at Avelios is to build the leading software platform for the data-driven digitization of hospitals and patient care. We have built a modular software platform that digitizes and optimizes workflows in hospitals with cutting-edge technology in a user-friendly way, enabling hospitals, doctors & nurses to provide their patients with the best possible care. We are growing fast and want to expand our team and business to fundamentally digitize healthcare for the better. We value diverse backgrounds and see diversity as a strength.

THE TEAM AND ROLE As a Change Manager (all genders) you will play a key role in supporting hospitals during the introduction of our Avelios software solution. This is a highly operational and people-centered position with on-site presence in hospitals. You will accompany clinical end users throughout trainings, go-lives, and hypercare phases and act as a central interface between hospital stakeholders and internal implementation teams. Your success will be measured by smooth transitions, high user acceptance, and stable operations after go-live. This role includes frequent travel to customer sites.

Responsibilities

• Coordinate end-user trainings and hypercare phases together with internal teams and external partners
• Conduct on-site and remote trainings for clinical users prior to go-live, tailored to different roles and workflows
• Act as the main point of contact during go-live and stabilization phases in hospitals
• Manage change and stakeholders in the clinical environment, fostering acceptance and addressing concerns proactively
• Collect, analyze, and document user feedback, issues, and improvement opportunities
• Communicate and prioritize insights for internal teams to continuously improve our software and rollout processes

Qualifications

• Practical experience in hospitals or in the implementation of clinical IT systems
• Strong understanding of clinical workflows, user needs and passion for intuitive, modern digital products in healthcare
• Excellent communication skills, empathy, and confidence when working with diverse stakeholders
• Structured, solution-oriented mindset and experience with documentation or ticketing systems
• High level of ownership, resilience, and hands-on mentality
• Fluent German and good working proficiency in English

Benefits

• Variety in your tasks and the opportunity to take ownership
• An international, informal team structure in a motivating start-up atmosphere, allowing you to participate directly in our customer growth story and the overall success of Avelios
• Ability to gain valuable hands-on experience in a startup backed by leading international VCs
• Support for your personal development through continuous learning and feedback
• Set your own rhythm with flexible working hours and trust-based time tracking
• A virtual stock option package (VSOP) that lets you participate in Avelios’ long-term value creation
• A monthly meal allowance up to 75 euros, full coverage of the Deutschlandticket, Urban Sports Club or a subsidized Wellpass membership, a bike leasing program and Corporate Benefits that give you access to discounts from a wide range of providers in various areas