Change Delivery Lead - Client, Card, Account

Avaloq; Düsseldorf; Hybrid; EUR 90,000 - 120,000; Full time

Job summary

Avaloq in Düsseldorf seeks a Change Delivery Lead for Client, Card, Account to own complex changes and drive cross-functional delivery with disciplined governance, scope control and go-live readiness.

You translate solutions into epics and user stories, manage assumptions, estimates and risks, coordinate developers and testers, and ensure timely delivery. Fluent German and English are required; Avaloq offers hybrid working in Germany.

Qualifications

• Advanced change-delivery, requirements and stakeholder-management capability.
• Practical Avaloq Banking Suite experience.
• Experience in a customer-facing banking delivery role.
• Ability to steer changes independently and make delivery trade-offs within assigned authority.
• Experience with Agile delivery, testing, release preparation and controlled documentation.
• Fluent German and English communication skills.

Responsibilities

• Own complex, high-impact changes and deliver through cross-functional teams.
• Translate approved solutions into epics, user stories, and delivery plans.
• Maintain scope, estimates, dependencies, risks, and decision records.
• Coordinate developers, testers and specialists; remove impediments promptly.
• Document scope changes through governance procedures.
• Verify test evidence, release tasks, and go-live readiness.
• Maintain stakeholder communications throughout the go-live phase.

Skills

Change delivery

Stakeholder management

Agile delivery

Independence in delivery

Client-facing delivery

German-English fluent

Tools

Jira

Confluence

Job description

Change Delivery Lead - Client, Card, Account

• Full-time

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.

We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.

As a Change Delivery Lead - Client, Card, Account, you will assume full accountability for complex and high-impact changes, directing cross-functional team execution whilst establishing rigorous delivery discipline, quality assurance and predictability across the Standing Team.

• Assume ownership of client, account, card, relationship, powers-of-attorney, master-data and lifecycle processes, ensuring comprehensive evidence coordination throughout all delivery phases
• Translate approved solutions into clearly defined epics, user stories, acceptance criteria and detailed delivery plans
• Maintain full accountability for scope definition, assumptions, estimates, dependencies, risk identification, decision documentation and progress transparency
• Direct and coordinate developers, testers and transversal specialists, ensuring prompt resolution of delivery impediments and adherence to agreed timelines
• Safeguard agreed scope parameters and ensure all scope modifications or enhancements are documented transparently and processed through established change governance procedures
• Verify completion of test evidence, technical documentation, release tasks, handover materials and go-live readiness requirements prior to deployment
• Maintain rigorous stakeholder communication protocols and provide continuous availability throughout the go-live phase

• Advanced change-delivery, requirements and stakeholder-management capability
• Practical Avaloq Banking Suiteexperience
• Experience in a customer-facing banking delivery role
• Ability to steer changes independently and make delivery trade-offs within assigned authority
• Experience with Agile delivery, testing, release preparation and controlled documentation
• Fluent German and English communication skills

It would be a real bonus if you have

• Knowledge of Jira, Confluence and release governance.
• Regulated banking delivery experience.

We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.

In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.

We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.

Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.