Change Delivery Lead - Client, Card, Account

Avaloq1; Düsseldorf; Hybrid; EUR 90,000 - 140,000; Full time

Benefits offered by this job

Hybrid and flexible working

Global offices

Diversity & inclusion culture

Job summary

Avaloq is seeking a Change Delivery Lead - Client, Card, Account to own and drive high-impact banking delivery changes across client programs. You will coordinate cross-functional teams, translate solutions into epics and delivery plans, and ensure scope, risks, and timelines are managed with delivery discipline.

The role requires advanced change-delivery, strong stakeholder management, and practical Avaloq Banking Suite experience.

Qualifications

• Experience in a customer-facing banking delivery role.
• Advanced change-delivery, requirements and stakeholder-management capability.
• Practical Avaloq Banking Suite experience.
• Fluent German and English communication.

Responsibilities

• Translate approved solutions into epics, user stories and delivery plans.
• Direct and coordinate developers, testers and specialists.
• Ensure go-live readiness and release tasks.
• Maintain delivery discipline, risk and scope management.
• Provide continuous stakeholder communication during go-live.
• Documentation and evidence across delivery phases.

Skills

Change delivery

Stakeholder management

Agile delivery

Cross-functional leadership

German & English

Tools

Jira

Confluence

Job description

As a Change Delivery Lead - Client, Card, Account, you will assume full accountability for complex and high-impact changes, directing cross-functional team execution whilst establishing rigorous delivery discipline, quality assurance and predictability across the Standing Team.

Assume ownership of client, account, card, relationship, powers-of-attorney, master-data and lifecycle processes, ensuring comprehensive evidence coordination throughout all delivery phases

Translate approved solutions into clearly defined epics, user stories, acceptance criteria and detailed delivery plans

Maintain full accountability for scope definition, assumptions, estimates, dependencies, risk identification, decision documentation and progress transparency

Direct and coordinate developers, testers and transversal specialists, ensuring prompt resolution of delivery impediments and adherence to agreed timelines

Safeguard agreed scope parameters and ensure all scope modifications or enhancements are documented transparently and processed through established change governance procedures

Verify completion of test evidence, technical documentation, release tasks, handover materials and go-live readiness requirements prior to deployment

Maintain rigorous stakeholder communication protocols and provide continuous availability throughout the go-live phase

Advanced change-delivery, requirements and stakeholder-management capability

Practical Avaloq Banking Suite experience

Experience in a customer-facing banking delivery role

Ability to steer changes independently and make delivery trade-offs within assigned authority

Experience with Agile delivery, testing, release preparation and controlled documentation

Fluent German and English communication skills

It would be a real bonus if you have

Knowledge of Jira, Confluence and release governance.

Regulated banking delivery experience.

We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.

In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.

We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.

Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.