Call Center Representative

Jobtailor; Deutschland; Vor Ort; EUR 31.000 - 52.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a customer-focused insurance professional to assess client needs, explain policy options, and recommend suitable coverage. You will handle data entry and remain compliant with QA standards while communicating clearly with customers.

Spanish-speaking candidates are encouraged to apply. The role requires integrity and professional communication in all customer interactions.

Qualifikationen

• Contacts and qualifies prospective customers.
• Explains features and merits of policies offered.
• Recommends amount and type of coverage based on analysis of prospect's circumstances.
• Communicates professionally with customers to explain policies.
• Demonstrates a high degree of integrity and follows compliance/quality assurance requirements.

Aufgaben

• Contacts and qualifies prospective customers.
• Explains features and merits of policies offered.
• Recommends amount and type of coverage based on analysis of prospect's circumstances.
• Communicates professionally with customers to explain policies.
• Demonstrates a high degree of integrity and follows compliance/quality assurance requirements.

Kenntnisse

Customer Qualification

Policy Explanation

Coverage Recommendation

Data Entry

Bilingual Spanish

Tools

Computer Systems

Jobbeschreibung

• Contacts and qualifies prospective customers
• Explains features and merits of policies offered
• Recommends amount and type of coverage based on analysis of prospect's circumstances
• Communicates professionally with customers to explain policies
• Demonstrates a high degree of integrity and follows compliance/quality assurance requirements
• Utilizes computer systems to perform data entry and submit applications
• Actively participates in training and coaching on an ongoing basis

Requirements

• Must be within 50 miles of Tampa, FL., Fort Myers, FL., Charlotte, NC., Richardson, TX., North Canton, OH. or remote within West Virginia
• Spanish speaking candidates encouraged to apply

Core Competencies

Demonstrates strong customer communication skills and integrity while explaining insurance policies and recommending coverage. Proficient in data entry and compliance with quality assurance standards.

Highest-signal resume keywords

• Customer Qualification
• Policy Explanation
• Coverage Recommendation
• Data Entry
• Bilingual Spanish

ATS Optimization Keywords

Soft Skills

• Professional Communication
• Integrity

Industry Keywords

• Insurance Policies
• Compliance
• Quality Assurance
• Training
• Coaching

Tools & Technologies

• Computer Systems