Business Strategy & Operations Manager

Sotalent; Berlin; Hybrid; EUR 85,000 - 110,000; Full time

Benefits offered by this job

Hybrid work

Travel allowance

Pension scheme

Wellness membership

Team events

Job summary

Sotalent is seeking a Business Strategy & Operations Manager to identify growth opportunities, improve profitability, and develop scalable processes across markets. You will collaborate with commercial, operational, analytical and technology teams to standardise practices and drive adoption.

Key focus includes translating complex business needs into actionable plans, leading cross-functional projects, and measuring impact across regional teams with a hybrid work setup in Berlin.

Qualifications

• Experience in business strategy, business operations, commercial strategy, management consulting or a related field.
• Strong understanding of business performance, growth drivers, profitability and financial trade-offs.
• Excellent analytical and structured problem-solving skills.
• Experience evaluating opportunities, estimating ROI and prioritising high-impact initiatives.
• Ability to translate complex business challenges into clear processes and actionable recommendations.
• Strong project management and cross-functional stakeholder management skills.
• Experience implementing operational improvements, managing change and driving adoption across teams.
• Excellent communication and documentation skills.
• Ability to influence stakeholders and drive progress without direct managerial authority.
• Fluent German and English, both written and spoken.

Responsibilities

• Identify business challenges, investigate root causes and prioritise opportunities based on commercial value and potential ROI.
• Analyse business models, financial performance and operational processes to identify opportunities for growth, efficiency and profitability.
• Define business problems, success criteria and measurable objectives for new initiatives and experiments.
• Develop clear operational frameworks, process documentation and implementation playbooks.
• Lead the rollout of proven solutions and best practices across regional teams.
• Coordinate cross-functional projects involving commercial, operations, data and technology stakeholders.
• Translate business needs into actionable requirements for analytical and technical teams.
• Work with local teams to identify implementation barriers and ensure new processes are practical and effective.
• Monitor adoption, track performance metrics and measure the commercial impact of initiatives.
• Establish feedback loops and continuously improve processes in response to changing business needs.

Skills

Strategic thinking

Analytical skills

Problem-solving

Project management

Cross-functional collaboration

Communication skills

Change management

Stakeholder management

Independent work

Fluent German and English

Job description

An established international digital platform is seeking a Business Strategy & Operations Manager to identify growth opportunities, improve profitability and develop scalable business processes. This role combines commercial strategy, structured problem-solving and cross-functional project leadership to turn business challenges into practical solutions that deliver measurable results.

You will work closely with commercial, operational, analytical and technology teams to improve performance, standardise best practices and drive adoption across multiple markets.

Key Responsibilities

• Identify business challenges, investigate root causes and prioritise opportunities based on commercial value and potential return on investment.
• Analyse business models, financial performance and operational processes to identify opportunities for growth, efficiency and profitability.
• Define business problems, success criteria and measurable objectives for new initiatives and experiments.
• Develop clear operational frameworks, process documentation and implementation playbooks.
• Lead the rollout of proven solutions and best practices across regional teams.
• Coordinate cross-functional projects involving commercial, operations, data and technology stakeholders.
• Translate business needs into actionable requirements for analytical and technical teams.
• Work with local teams to identify implementation barriers and ensure new processes are practical and effective.
• Monitor adoption, track performance metrics and measure the commercial impact of initiatives.
• Establish feedback loops and continuously improve processes in response to changing business needs.

Requirements

• Experience in business strategy, business operations, commercial strategy, management consulting or a related field.
• Strong understanding of business performance, growth drivers, profitability and financial trade-offs.
• Excellent analytical and structured problem-solving skills.
• Experience evaluating opportunities, estimating ROI and prioritising high-impact initiatives.
• Ability to translate complex business challenges into clear processes and actionable recommendations.
• Strong project management and cross-functional stakeholder management skills.
• Experience implementing operational improvements, managing change and driving adoption across teams.
• Excellent communication and documentation skills.
• Ability to influence stakeholders and drive progress without direct managerial authority.
• Proactive, results-oriented approach with the ability to work independently in an evolving environment.
• Fluent German and English, both written and spoken.

What’s Offered

• Competitive compensation package with regular performance reviews.
• Hybrid working arrangement, with three days per week in the Berlin office and two days working from home.
• Sports and wellness membership.
• Monthly travel allowance of €59.
• Employer contribution of 20% towards occupational pension provision.
• Inclusive, international working environment.
• Professional development and opportunities to collaborate across business functions.
• Regular team events and social activities.