Business Analyst Sales (f/m/d)

Gebr. Heinemann SE & Co.; Hamburg; On-site; EUR 60,000 - 82,000; Full time

Benefits offered by this job

Employee discounts

Public transport subsidy

Training & development

Pension plan

Job summary

Gebr. Heinemann SE & Co. in Hamburg is seeking a Sales Business Analyst (f/m/d) to illuminate performance drivers and translate data into clear management insights. You’ll independently analyse KPIs, partner with departments, and prepare decision-ready materials for leadership.

You will also advance dashboards and reporting processes, focusing on data quality, automation, and AI-powered evaluations, while supporting cross-functional projects to boost retail performance.

Qualifications

• Degree in business administration, economics, business informatics, data analytics, or a related field.
• Initial professional experience in operational controlling, business analytics, or reporting.
• Very good Excel and PowerPoint skills; experience with BI/reporting tools (Power BI), SQL, data modelling or Databricks – a plus.
• Strong understanding of operational KPIs in retail and business contexts.
• Ability to translate data into insights and actionable recommendations; structured, solution-oriented.
• Fluent German and English.

Responsibilities

• Independently conduct complex KPI and driver analyses, derive concrete recommendations.
• Provide data-driven consulting to functional departments and management.
• Prepare decision-making materials for management with reports, ad-hoc analyses, benchmarks, and commentary.
• Further develop dashboards, reports, and analytical processes with a focus on data quality, automation, usability, and AI-powered evaluations.
• Provide analytical support for cross-functional projects and improve operational management and performance.

Skills

Excel

PowerPoint

Analytics

Data modelling

SQL

Education

Bachelor's or equivalent in business administration, economics, business informatics, data analytics, or related field

Tools

Power BI

SQL

Databricks

Job description

We offer an exceptional shopping experience for travelers everywhere. In more than 340 duty‑free shops around the globe, our customers will find a remarkable product range that fulfils and exceeds their every wish and expectation. We benefit not only from 140 years of retail experience, but also from the dedication and passion of our staff. From Hamburg to Sydney and beyond – they know how to keep customers happy and inspired with comprehensive product knowledge and extraordinary service. Join our team and discover what we can achieve together.

We are looking for you to join our headquarters in Hamburg's HafenCity in full-time (38.5 h/week)!

Business Analyst Sales (f/m/d)

Your new job includes

As a Sales Business Analyst (m/f/d), you will provide transparency into the performance of key operational value drivers and translate this information into clear management insights and recommendations for action. In doing so, you will make a direct contribution to data‑driven management and the improvement of operational performance. In particular, you will

• independently conduct complex KPI and driver analyses, analyze variances and performance drivers in day‑to‑day operations, and derive concrete recommendations for action
• as an operational business partner and analytics sparring partner, provide data‑driven consulting to functional departments, management, local units, and relevant interfaces
• prepare decision‑making materials for management by translating complex data into clear reports, ad‑hoc analyses, benchmarks, and commentary
• further develop dashboards, reports, and analytical processes with a focus on data quality, automation, usability, and AI‑supported evaluations
• provide analytical support for cross‑functional projects and assume shared responsibility for improving operational management and performance

What you should bring along

• A degree in business administration, economics, business informatics, data analytics, or a related field
• Initial relevant professional experience in operational controlling, business analytics, or reporting
• Very good Excel and PowerPoint skills, as well as experience with BI and reporting tools (e.g., Power BI), SQL, data modelling, or Databricks – a plus
• A good understanding of operational KPIs in retail and business contexts
• The ability to translate data into clear insights and actionable recommendations, and to work with metrics and reports in a structured and solution‑oriented manner
• Strong communication and analytics skills to provide tailored advice to business units and management, as well as an interest in modern analytics approaches, automation, and AI‑powered solutions
• Fluent German and English

What you can be excited about

• Attractive employee discounts
• Subsidised public transport
• Extensive training and development opportunities
• Employer‑funded pension

We welcome all people, regardless of age, ethnicity, nationality, gender identity, religion, ideology, sexual orientation, social background or disability.