Business Analyst

JD.COM; Düsseldorf; Vor Ort; EUR 65.000 - 90.000; Vollzeit

Zusammenfassung

JD.COM is seeking a seasoned Business Analytics professional to analyze marketplace performance and develop dashboards, reports, and reviews. You will monitor key metrics, identify opportunities, and partner with Category, Marketplace Operations, Supply Chain, Product, Finance, and Marketing to drive planning and strategic initiatives.

You will conduct merchant and category analyses, build forecasting models, and design KPI frameworks to support commercial decision-making and post-launch

Qualifikationen

• Bachelor’s degree or higher in a relevant field.
• 3–7 years of experience in Business Analytics, Commercial Analytics, Strategy, Marketplace Operations, Consulting, or eCommerce.
• Experience in eCommerce, Marketplace (POP), Retail, or Internet platforms.
• Strong analytical and problem‑solving skills with the ability to translate data into business insights.
• Proficiency with SQL; Python or R is a plus.
• Proficiency in Excel and BI tools like Tableau, Power BI, Looker, or similar.

Aufgaben

• Analyze Marketplace performance and develop business reviews, dashboards, and reports.
• Monitor metrics: GMV, Orders, Revenue, Merchant Performance, Conversion, Fulfillment, and CX.
• Identify opportunities and issues through data analysis and provide actionable recommendations.
• Partner with cross-functional teams to support planning and initiatives.
• Conduct merchant, assortment, pricing, promotion analyses to support decisions.
• Build forecasting models and support annual/quarterly planning and target tracking.
• Design and maintain KPIs, reporting frameworks and monitoring mechanisms.
• Support business cases for new initiatives and evaluate post-launch performance.
• Drive automation and continuous improvement of reporting and analytics processes.
• Present insights to leaders and senior management.

Kenntnisse

Advanced SQL skills

Data analysis

Stakeholder management

Cross-functional communication

Business analytics

Excel

Ausbildung

Bachelor's degree in Business, Economics, Statistics, Mathematics, Supply Chain, or related field

Tools

Python

R

Tableau

Power BI

Jobbeschreibung

Responsibilities

• Analyze Marketplace (POP) business performance and develop regular business reviews, dashboards, and management reports;
• Monitor key business metrics including GMV, Orders, Revenue, Merchant Performance, Conversion, Fulfillment, and Customer Experience;
• Identify business opportunities and operational issues through data analysis, providing actionable recommendations to improve performance;
• Partner with Category, Marketplace Operations, Supply Chain, Product, Finance, and Marketing teams to support business planning and strategic initiatives;
• Conduct merchant, assortment, pricing, promotion, and category analyses to support commercial decision‑making;
• Build forecasting models and support annual planning, quarterly business reviews (QBR), and business target tracking;
• Design and maintain business KPIs, reporting frameworks, and performance monitoring mechanisms;
• Support business case development for new initiatives and evaluate post‑launch performance;
• Drive automation and continuous improvement of reporting and analytical processes;
• Present insights and recommendations to business leaders and senior management.

Qualifications

• Bachelor's degree in Business, Economics, Statistics, Mathematics, Supply Chain, or a related field;
• 3–7 years of experience in Business Analytics, Commercial Analytics, Strategy, Marketplace Operations, Consulting, or eCommerce;
• Experience in eCommerce, Marketplace (POP), Retail, or Internet platforms is highly preferred;
• Strong analytical and problem‑solving skills with the ability to translate data into business insights;
• Advanced SQL skills are required; experience with Python or R is a plus;
• Proficiency in Excel and BI tools such as Tableau, Power BI, Looker, or similar platforms;
• Strong stakeholder management and cross‑functional communication skills;
• Ability to manage multiple priorities in a fast‑paced environment;