Automation Engineer – OEM

Jobtailor; Deutschland; Hybrid; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

Jobtailor is seeking an OEM Applications Engineer to provide remote and on-site application support, technical assistance, and training to OEM customers. You will act as a technical resource between Hamilton teams for questions, method development, and testing.

You will develop and test application-specific protocols, optimize liquid handling performance, and document procedures for customer-facing manuals. Travel nationally and occasionally internationally up to 25% is required.

Qualifikationen

• Bachelor’s degree in science, engineering, or CS is required.
• Strong verbal and written communication skills.
• Ability to understand and apply programming and liquid-handling principles.
• Willingness to travel nationally and some international travel (up to 25%).
• Experience with laboratory automation, scientific applications, and/or training/ troubleshooting is preferred.

Aufgaben

• Provide remote and on-site applications and technical support to OEM customers.
• Develop and test application-specific protocols on Hamilton products.
• Coordinate with the Automation Consulting Engineer to track changes in customer needs.
• Travel to OEM sites to provide development support.
• Create training materials and documentation for OEM teams.
• Estimate effort and timelines for project tasks.
• Report progress to the OEM Automation Engineering Manager.

Kenntnisse

Verbal Communication

Written Communication

Programming Knowledge

Liquid Handling

Technical Troubleshooting

Presentation Skills

Travel Readiness

Ausbildung

Bachelor's degree in science, engineering, or computer science

Tools

Microsoft Office

Jobbeschreibung

• Provide remote and on-site applications support, technical support, and training to OEM customers
• Act as a technical resource between Hamilton teams for technical questions, method development, and testing
• Coordinate with the Automation Consulting Engineer to communicate and track changes in customer needs and additional requests
• Develop and test application-specific protocols on Hamilton products based on OEM customer or Hamilton team requirements
• Optimize or assist OEM customers in optimizing liquid handling performance
• Document developed applications within scripts and in OEM customer-facing documentation when necessary
• Troubleshoot, test, and create programming tools for OEM customer needs
• Travel to OEM customer sites to provide or maintain application development support
• Provide support materials and platform-specific or application-specific training to help OEM development teams become self-sufficient
• Maintain effective communication on progress and findings
• Consult the OEM Applications/Automation Engineering team, management, OEM ACEs, and/or Project Management as needed
• Work closely with Project Management and R&D on application-related tasks and issues
• Evaluate project details and provide reasonably accurate effort and timeline estimates
• Maintain professional relationships with co-workers and customers
• Report to the OEM Automation Engineering Manager

Requirements

• Bachelor's degree in science, engineering, or computer science is required
• Good verbal and written communication skills
• Ability to understand and apply programming and liquid handling principles
• Technical troubleshooting capability and ability to work hands‑on with equipment
• Ability to speak and present to an audience and communicate effectively with technical and non-technical persons
• Good planning and customer relationship skills
• Working knowledge of Microsoft Office products
• Ability to travel nationally and occasionally internationally, up to 25%
• Experience with programming languages and computer knowledge desired
• Experience with laboratory automation, scientific application, and/or laboratory bench sciences preferred
• Experience training and troubleshooting in a technical environment preferred

Core Competencies

Demonstrates expertise in providing technical support and training for OEM customers, with a strong focus on application development, troubleshooting, and optimizing liquid handling performance. Proficient in communication and collaboration with cross-functional teams to meet customer needs and project requirements.

Highest-signal resume keywords

• Bachelor's Degree In Science, Engineering, Or Computer Science
• Technical Troubleshooting Capability
• Programming Languages Experience
• Laboratory Automation Experience
• Effective Communication Skills

Hard Skills

• Programming Languages
• Liquid Handling Principles
• Technical Troubleshooting
• Application Development
• Protocol Development
• Testing
• Documentation
• Project Estimation
• Customer Support
• Training

Soft Skills

• Verbal Communication
• Written Communication
• Planning
• Customer Relationship Management
• Presentation Skills

Industry Keywords

• Laboratory Automation
• Scientific Application
• OEM Support
• Technical Support
• Application-Specific Protocols

Tools & Technologies

• Microsoft Office