Area LCL & CRM Business Development Manager

APM Terminals; Hamburg; Vor Ort; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

Maersk is seeking a strategic Area LCL & CRM Business Development Manager for the NEC region in Hamburg. You will bridge pipeline performance with business targets, collaborating with Product, Sales and Customers to design and close end-to-end LCL and cargo insurance solutions.

You will drive pipeline growth across global markets, engage senior stakeholders, and support Sales with insights and tools to accelerate growth and improve conversion rates. Fluency in English is required.

Qualifikationen

• Strong experience in freight forwarding (LCL essential)
• Proven background in sales, business development
• Ability to engage and influence senior customer stakeholders
• Experience managing complex, multi-country, long-cycle opportunities
• Good understanding of cargo insurance / risk management products
• Strong understanding of end-to-end global supply chains
• Highly collaborative in a Global-Region-Area matrix
• Strong commercial mindset with focus on growth and conversion
• Data-driven with strong analytical capabilities
• Excellent communication and influencing skills
• Fluent in written and spoken English; additional languages are a plus

Aufgaben

• Bridge pipeline performance with business targets across NEC area
• Engage customers with Sales to design and close solutions
• Drive pipeline quality, conversion, and growth delivery
• Support sales teams with insights, tools, and guidance
• Partner with Sales to engage strategic and enterprise customers
• Design end-to-end LCL and cargo insurance solutions
• Coordinate with Product and Operations to ensure delivery
• Act as commercial advisor to Sales and customers on forwarding and risk solutions
• Maintain high-quality pipeline and analyze lost opportunities

Kenntnisse

Freight forwarding

LCL experience

Sales experience

Business development

Stakeholder influence

Complex multi-country deals

Cargo insurance knowledge

Global supply chains

Data-driven

Communication

Jobbeschreibung

North Europe Continent (NEC) Area LCL & Cargo Risk Management (Insurance) Business Development Manager

We are looking for a motivated, strategic and commercial minded Area LCL & CRM Business Development Manager to strengthen our product performance and accelerate business growth. In this role, you will play a key part in enhancing sales effectiveness, increasing customer awareness, and converting opportunities into measurable business results across global markets, driving growth of Ocean LCL, FCL Forwarding and Cargo Risk Management (Insurance) solutions.

About the Role

As the Area NEC LCL & CRM Business Development Manager, you will bridge the gap between pipeline performance and business targets, while acting as a key link between Product, Sales, and Customers. You will:

• Orchestrate opportunities across Area team
• Engage directly with customers alongside Sales to design and close solutions
• Drive pipeline quality, conversion, and growth delivery
• Support sales teams with insights, tools, and structured guidance to win

Customer Engagement & Solution Development

• Partner with Sales to engage strategic and enterprise customers, including senior stakeholders
• Design end-to-end LCL and cargo insurance solutions tailored to customer supply chains
• Support large, complex and long-cycle deal pursuits
• Act as a commercial advisor to Sales and customers on forwarding and risk solutions
• Build strong relationships across customers, Sales leadership, and global stakeholders

Pipeline Management & Business Alignment

• Drive and orchestrate pipeline growth aligned to global and regional targets
• Lead and support high-value, long-cycle opportunities across multiple markets
• Ensure strong alignment between Regional product strategy and Area execution
• Collaborate with Product and Sales to shorten sales cycles and improve conversion rates
• Maintain high-quality pipeline management, improving win, retention, and conversion ratios
• Analyse lost opportunities to enhance product competitiveness and sales effectiveness

Sales Enablement & Customer Awareness

• Deliver product training across Sales, Verticals, and Key Account teams
• Communicate product updates, enhancements, and value propositions clearly
• Provide targeted support on strategic trade lanes, customer segments, and verticals
• Build capability across Area and Regional business development teams

New Business Onboarding & Execution

• Ensure smooth transition from opportunity to customer onboarding and execution
• Act as first escalation point for complex or strategic deals
• Coordinate with Product and Operations to ensure seamless delivery

Accountability

• Accountable for pipeline conversion, strategic opportunity development, and growth delivery Drive commercial impact across LCL and Cargo Risk Management (Insurance) products across NEC Area

What We’re Looking For

• Strong experience in freight forwarding (LCL experience essential, FCL exposure preferred )
• Proven background in sales, business development, or solution design
• Ability to engage and influence senior customer stakeholders
• Experience managing complex, multi-country and long-cycle opportunities
• Good understanding of cargo insurance / risk management products
• Strong understanding of end-to‑end global supply chains
• Highly collaborative, with ability to work across a Global-Region-Area matrix
• Strong commercial mindset with focus on growth, conversion, and customer value
• Data-driven with strong analytical capabilities
• Excellent communication and influencing skills
• Fluent in written and spoken English (additional languages are a plus)

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process.

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customers' supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end‑to‑end offering of products and digital services, seamless customer engagement and a superior end‑to‑end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.