Application Support Engineer (m/f/d)

TDK Corp.; Freiburg im Breisgau; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Flexible working hours

Home office

Company pension scheme

Training & development opportunities

In-house health management

Corporate Benefits

Team events

Job summary

TDK-Micronas in Freiburg is seeking an Application Support Engineer (m/f/d) to join our global support organization for Micronas Sensors & Actuators, focusing on Hall-effect sensor products. You will assist customers, Field Application Engineers, distributors, and internal teams with technical questions across design-in and product lifecycle.

Your assignment includes worldwide technical support, troubleshooting hardware and firmware, coordinating investigations with R&D and Quality, and

Qualifications

• Bachelor's degree in Electrical Engineering, Sensor Systems Engineering, or comparable technical discipline.
• Experience with magnetic sensors, motor controllers, or similar electronic products.
• Solid understanding of electronics, circuit design, hardware integration and system-level troubleshooting.
• Hands-on experience with laboratory equipment and measurement setups.

Responsibilities

• Provide worldwide technical support via case management system, mailbox, and remote meetings.
• Troubleshoot and reproduce issues related to hardware, programming, configuration, firmware, and system integration.
• Coordinate investigations, workarounds and solutions with Product Lines, R&D, and Quality.
• Manage and improve support processes, case handling, and knowledge-based content.
• Design, develop, and validate sensor and microcontroller-based PCBs.
• Collect technical feedback from cases and customer interactions to inform Product Lines and R&D.
• Support technical customer reviews, training, trade shows, and demos.

Skills

Electrical Engineering

Magnetic sensors

Python scripting

LabVIEW

Customer communication

System-level debugging

Lab equipment

Education

Bachelor's in Electrical Eng

Tools

Measurement equipment

Automated test setups

Job description

The future is our focus! TDK-Micronas' intelligent sensors and embedded motor controllers for automotive and industrial electronics continue to set new standards worldwide. Our home is Freiburg, rooted in the Black Forest in Germany, where a dynamic team of around 1,000 employees is waiting for you.

Our core values of vision, courage and trust unite us, enabling us to progress together towards a sustainable and secure future.

If you are ready to put your career in the fast-lane and shape the mobility of the future, then TDK-Micronas is the right place for you.

Become part of our inspiring team as

Application Support Engineer (m/f/d)

As an Application Support Engineer, you will join our global support organization for Micronas Sensors & Actuators, with a strong focus on Hall-effect sensor products. You will support customers, Field Application Engineers, distributors, and internal teams with technical questions throughout the design-in and product lifecycle.

Your assignment:

• You provide worldwide technical support via a case management system, central support mailbox, and remote meetings.
• Troubleshooting and reproducing issues related to hardware, programming, configuration, firmware, and system integration.
• In collaboration with Product Lines, R&D, Quality, and others, you coordinate investigations, workarounds, and solutions.
• Managing and improving support processes, case handling, knowledge-based content, and self-help resources.
• You design, develop, and validate sensor and microcontroller-based PCBs.
• Based on support cases and customer interactions, you collect technical feedback and improvement suggestions and provide structured input to Product Lines and R&D.
• You support technical customer reviews, training, trade shows, and demo activities.

Your Profile:

• You hold a bachelor´s degree in Electrical Engineering, Sensor Systems Engineering, or a comparable technical discipline.
• You bring experience with magnetic sensors, motor controllers, or comparable electronic products.
• A sound understanding of electronics, circuit design, hardware integration, programming, and system-level troubleshooting is part of your profile.
• Hands-on experience with laboratory equipment, measurement setups, and debugging electronic systems is an advantage.
• Knowledge of semiconductor technology, scripting, Python, LabVIEW, or automated test setups is an advantage.
• A customer-oriented mindset and the ability to communicate complex technical topics clearly are among your strengths.
• Strong analytical and structured problem-solving skills enable you to develop effective solutions.
• You work independently and reliably while also being a strong team player.
• Fluent English (written and spoken) is required; German is an advantage.
• Occasional business travel is no problem for you.

Our Benefits:

• Salary according to collective agreement (Summer holiday and Christmas bonus, as well as other special payments)
• Flexible working hours with unlimited flexitime days and home office
• Sports offers; such as Hansefit, job bicycle
• Company pension scheme
• Individual training, development and advanced training offers
• In-house health management
• Corporate Benefits
• Team events and company celebrations
• Discounts in the company canteen
• Free parking spaces with EV charging station, subsidization of public transport tickets
• Relocation management

Dependant on position and length of service.