Apple Channel Store Advisor, MAINZ

Apple Inc.; Mainz; Vor Ort; EUR 30.000 - 38.000; Vollzeit

Zusammenfassung

Apple Inc. Mainz is seeking an ambitious Channel Store Advisor to lead sales, merchandising and operations inside a partner reseller store.

You will represent Apple, deliver product demonstrations, train partner staff, and ensure Apple standards are met to create an outstanding customer experience. The role requires 38.5 hours per week, including evenings and weekends, and is a fixed-term contract for two years.

Qualifikationen

• Minimum 2 years of related experience.
• Passion for helping customers and partners understand Apple technology.
• Curiosity for continuous learning and willingness to share knowledge.
• Ability to educate and inspire others.
• Strong relationship-building skills with a single-point-of-sale approach.

Aufgaben

• Represent Apple within a single partner store and help customers develop relationships with our brand.
• Share in-depth knowledge on Apple products directly to customers and train partner staff.
• Provide an amazing customer experience by showcasing products, accessories and services.
• Proactively seek opportunities to expand awareness for new and existing customers.
• Ensure Apple fixtures, product exposures and merchandising elements meet Apple's standards.
• Educate customers by delivering product demonstrations and sharing promotions.

Kenntnisse

Customer focus

Education and training

Relationship building

Curiosity and learning

Communication

Jobbeschreibung

Mainz, Rhineland-Palatinate, Germany Sales and Business Development

As an Apple Channel Store Advisor, you will showcase your ambitious spirit as you take a lead role in supporting the sales, merchandising, and operations of an Apple Shop within a partner reseller store. As a dynamic leader, business manager, and influencer, you will encourage our partner’s staff through your forward-thinking style, love for technology, and passion for Apple. Through your influence, you will grow Apple business in the multi-branded store by providing excellent customer service, conducting product demonstrations to customers, and training partner staff while ensuring all our merchandising standards are met. In this position, your work schedule will be based on business needs and will require you to work 38.5 hours per week, including evenings and weekends. This is a FTC for 2 years.

Description

In this role, you will:

• Represent Apple within a single partner store and help customers develop relationships with our brand.
• Share your in-depth knowledge on Apple products directly to customers, work closely with partners, and create new owners of our products.
• Provide an amazing customer experience by showcasing our products, accessories, and services.
• Proactively seek opportunities to expand awareness for new and existing customers.
• Leverage your curiosity for technology and stay up to date on initiatives impacting the customer journey.
• Ensure that all Apple fixtures, product exposures, and merchandising elements in the store are up to date and maintained according to Apple's standards.
• Provide daily care and inspection according to guidelines and elevate issues for timely and effective resolution.
• Educate customers by delivering individual and group product demonstrations, sharing the latest sales promotions, and encouraging adoption of the Apple platform.

Minimum Qualifications

• Requires a minimum of 2 years of related experience.
• Passion for helping customers and partners understand how Apple technology can enrich lives.
• Curiosity for continuous learning and eagerness to share knowledge with others.
• Ability to educate and inspire others.
• Solid relationship building skills with the ability to become a trusted business partner at a single point of sale.

Preferred Qualifications

• High level of integrity, trust, and accountability.
• Strong self motivation and ability to work independently in a fast-paced, constantly changing environment.
• Effective time management including ability to multitask, organize, and prioritize tasks.
• Ambition for driving sales results and recommending Apple solutions is desirable.
• Background in direct sales or solution-based selling is a plus.

At Apple, we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace